Transcript social networking and communication of elderly

Logo of your
Organization
SOCIAL NETWORKING &
COMMUNICATION
Why this topic?
Aim of the Module
1.
To stress out the importance of a social network for ageing people with ID.
2.
To give frontline staff more insight and tools to get into relation and into
communication with an ageing person with ID and their social network.
3.
The content of the module will help you to reflect on your job as a carer in
order to optimize the specific care you give to ageing people with ID.
4.
In general this module will advise you on: specific dynamics of getting
older and ID, person centered care, working with the social network of the
client, staff attitudes, communication in team, sustaining communication in
relation to the client, self reflection and dealing with difficult situations.
Learning Outcomes
Learning Outcomes
•
To raise awareness of the importance of
social contacts for ageing people with ID
•
To learn about the concept of a social
network
•
To know how to work with the social
network of the client
•
To learn about staff attitudes
•
To know how to use sustaining
communication
•
To learn to deal with difficult situations
Session guide
Section 1: Network on track
• aims, objectives and learning outcomes
• pre module awareness exercise
• the importance of social contacts
• research on ageing
• what is a social network
• mapping the social network
• summary
Section 2: Network in
progress
• creating a social action map
• cases
• difficulties and obstacles: staying or moving away, mobility and transport, medical
care, privacy, time-management, looking for help.
• summary
Section 3: Network in
mutuality
• network in mutuality
• complicating factors
• attitudes and skills
• summary
Section 4: Communication
Section 5: Network in
difficulties
Summary and post module
test
• introduction
• listening and speaking in a team
• sustaining communication (level 1, 2 & 3)
• summary
• problematic contacts in the social network: suffocating relationships, isolation,
mourning, crisis, passage and process.
• guidelines
• summary
• Summary
• Test
Topic 1 – Network on track
• The importance of social contacts: complicating
factors
• Ageing issues are similar for both people without ID
and people with ID
• Different groups within a social network & tools
• Changes for ageing people with ID and their social
network related to ageing.
Topic 2 – Network in progress
• Creating a social action map
• Maximum participation of the client, believe in the
possibilities of your client, work together as a team !
• Case of Jacky
• Difficulties: f.e. staying or moving away, time
management
Actors
Family
Concrete
Parents
Partner
brothers and sisters
and other family
members
Social network map of Jacky
Names
Pauline
Gerard (+)
Concrete
Telephone
Tools
Communication
letters, cards,
drawings
Email
Trees
Walter
Wouter
•Example
of(pastaandSocial Network Map
of Jacky
Clients
Facebook
Peergroup
Friends
Acquaintances and
professionals
from the care system
Society
Animals
Dolls
Toys
present en)
Contacts (past and
present)
Skype
1.4.8
Contacts (past and
present) from
church
youth-club
retirement-club
bakery
sport club
Dog , cats, bird, fish
Visits
Going out and visits
Shopping
Social
Network Map of Jacky
Excursions
Walter
Suzy
stay over
Rooming in
Cafetaria
Reception-room
Your own room
Living
Welcomepossibilities
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Topic 3 – Network in mutuality
• What is mutuality?
• Complicating elements
• Attitudes and skills to manage this process of
mutuality
Topic 4 – Communication
• Communication is not neutral
• Important methods for listening and speaking in
team
• What is sustaining communication? Different levels
Topic 5 – Network in difficulties
• Problematic contacts in the social network which
could be brought about due to suffocating
relationships, isolation, mourning, a sudden crisis
• Guidelines to deal with difficulties
Strenghts of the Module
•
•
•
Accessibility
The content of the module is accessible for different educational levels (basic).
Demand
Focus groups (ageing people with ID, family and carers) indicated a high demand
to maintain and expand the social contacts.
Applicability
- Mapping the social network of the client is an individual and practical way to
overview the social contacts and possibilities. It invites you to dialogue with the
client and to create new initiatives.
- A social action map is a way to focus on improving the social network of your
client with the team.