Transcript Kids and Fear

Communication
Getting Along With Others
Write a paragraph entitled “The Secret
to Good Relationships” and describe
the qualities and skills needed to get
along with others.
Define the following terms:
Page 46-55
• Communication
• Verbal
communication
• Non verbal
communication
• Active listener
• Feedback
• Passive Listener
•
•
•
•
•
•
•
Reflection
Manners
Body language
Personal space
Technology
Internet
Online
Verbal Communication
• One must listen well
– Recognize barriers to listening ( ex noise)
– People remember 25 % of what they hear
– People remember more when they see, read, or verbally
repeat what they hear
Become an active listener
Ask questions to clarify the message
Pay attention to speaker, make eye contact
Be interested in what they are saying
Be patient
Keep the speaker in mind
Stay focused
Listen to the speaker’s tone of voice
Speaking
• The way you speaks affects the impression people
form of you
• Techniques
–
–
–
–
–
–
–
Keep the listener in mind
Keep message short and simple
Be considerate of other’s feelings
Be open and honest
Respect the listener
Be positive
Check to see if your message is being received acurately
How to start a conversation
• Ask a question
• Make a sincere compliment
• Mention something you have in
common with the other person
• Discuss one topic
E-Mail Etiquette
• Grammar, spelling, and punctuation must be
accurate.
• Use the single-subject line so the receiver can easily
decide the importance of the message.
• Begin with a friendly and appropriate greeting. Use
first name ONLY if you know the person.
• Do not yell (using all uppercase letters is considered
yelling.
• Do not use emoticons in business communication.
• Do not use e-mail to deliver extremely sensitive
information.
• E-Mails are NOT secure.
Positive Feelings
• Open Communication – free flow of
ideas, opinions, and facts among the
people. They may not agree on
everything, but they respects one
another's point of view
Ways to Communicate Positive
Feelings
• When you meet someone be the first to say
hello.
• Offer praise and compliments when they are
deserved.
• DEFEND people who are the object of
harmful gossip.
• Smile and look happy.
• Look others in the eye and speak clearly
• Show concern for others by asking them
about matters that are important to them.
Barriers to Open Communication
• Sterotypes – a person has a belief that all people in a
group will behave the same way. Ex all males should
play sports or all older people can not ear.
• Prejudices – opinions people foam without complete
knowledge
• Coded Messages – people try to communicate
without saying what they really mean. Ex. “Give me
your honest opinion”. Some may really want your
opinion but others may be saying “Tell me I’m right”.
• Gender Differences – role expectations of male and
female. This is patterns of socially expected
behavior. Ex a woman is expected to do all of the
house work and the man is expected to pay for dates.