Transcript Positive Impression in the First Few Tutoring

Positive Impression in the
Tutoring Sessions
By Emily Iong
Importance of a positive impression
- establish a trustworthy relationship
- lowers a tutee’s level of anxiety
- avoids miscommunication
- increases familiarity
A trustworthy relationship
- more opened
- feel more comfortable
- more willing to show their very “personal”
work to you
In order to set up such a relationship
• Positive impression is the very fundamental
and first step!!!
• In the article, “Techniques that Work”,
William Glasser says, “ It has been
estimated that it takes only three or four
minutes for the average person to form a
positive or negative first impression”
(Glasser).
• BAD impression NO!!!!!!!!!!!!!!!!!! 
reluctant to ask questions, scared, anxious,
tendency to skip, discouraging…
• GOOD impression  YES!!!!!!!!!!!!! ^^ 
enthusiastic, encouraged, open-minded, more
comfortable, willing to ask question
Strategies (communication skills)
• Be consistent in body, voice and words.
• Initiate eye contact
• Listen with your body by “smiling” =) and
nodding your head
• by listening patiently and remaining open
to what the tutee has to say
Fun
• Take the communication skills test and find
out how your communication skills rank.
http://www.queendom.com/tests/relationships/
communication_skills_r_access.html
Anxiety
• You don’t know your tutee; your tutees also
don’t know you!!!
•  feel anxious coz he is not familiar with
you + the procedure of the writing center!
In order to lower their anxiety, we
need to…
• clearly explain the procedure of the tutorial
center
e.g. explain the policy on the back of their
application
• introduce ourselves, have some “informal”
conversation
• try to be patient , friendly
Miscommunication
• “CORRECT MY PAPER PLEASE”
NO!! NO!! NO!!
• At the very beginning, state clearly your expectation on
them… their responsibility to be prepared to the session,
punctual, do their own work.. explain the role of a tutor
• Aside from our expectations, also THEIR expectation on us…
- Some maybe reluctant, they are not sure about their source of
confusion
• assignment, class schedule, to help him figure out the
issues….
• right questioning
Familiarity
• Realizing the tutee’s learning style…
• Assignments, course objective,
conversation…..
Reference
• http://www.ccsf.cc.ca.us/Services/LAC/lern
10/techniques.html
• http://www.queendom.com/tests/relationsh
ips/communication_skills_r_access.html