Journal 9/4:
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Transcript Journal 9/4:
The Process of
Communication
Chapter 2
COMMUNICATION MODEL
SENDER
MESSAGE
FEEDBACK
RECEIVER
COMMUNICATION MODEL
Sender: one who transmits a message.
• EXAMPLES:
• Margaret writes a letter to her friend. Margaret is
the sender.
Message: the information being sent.
• EXAMPLES:
• Susan says “HELLO” to her teacher. “HELLO” is
the message.
COMMUNICATION MODEL
Receiver: one who intercepts and decodes
a message.
• EXAMPLES:
• Mary yells across the room at Sue. Sue is the reciever.
Feedback: the reactions of the receiver to
the message of the sender, consisting of
words or nonverbal symbols.
• EXAMPLES:
• After Sue hears what Mary says. She yells back. Yelling
back is the feedback
Deciding to Communicate
We rely on memory to be able to
communicate
• Memory:
• 1.The brain’s storage bin
• 2. the power, act, or process of recalling facts
previously learned or past experiences.
Answer this question on
your fill in notes:
“How do I use memory
to communicate?”
Deciding to Communicate
Thinking: the ability of humans to
understand, conceive, and
manipulate ideas.
• Humans can put two or more ideas
together and produce NEW ideas.
Reasoning:
• 1.The ability to think, form judgments,
•
and draw conclusions
2.the process of putting evidence
together into a logical argument.
Deciding to Communicate
Fields of Experience: areas of
knowledge, interest, or involvement.
We rely on fields of experience as
communicators because they allow us
to more easily communicate with
others.
•
EXAMPLES:
• We all go to Tidwell MS everyday, so our
experiences are aligned.
• Mark and Tom both play soccer. Talking about
soccer will be easier for them than someone
who does not know soccer.
Choosing Symbols
There is no way to dump our ideas from
our head into someone else’s head.
In order to communicate, we must use
code.
• Code: a symbol system.
• EXAMPLES:
• English Alphabet (A, B, C, D…)
Answer this question on
your fill in notes:
“What codes do I
Choosing Symbols
We have to manipulate code in 2 ways.
• Encode: To put a message into symbols.
• EXAMPLES:
• Taking an idea or thought and saying it aloud in
•
language.
Journaling/Writing down our thoughts.
• Decode: To translate incoming information or
messages into understandable concepts.
• EXAMPLES:
• Someone says something out loud, you hear it and
are able to understand what they said.
Choosing Symbols
Symbols: Anything that stands for an
idea and is used for communication.
• EXAMPLES:
Choosing Symbols
There are two types of symbols.
•
Verbal Symbols: Spoken or written language symbols
or words.
• EXAMPLES:
•
•
•
A book
A speech
Nonverbal Symbols: any means used to encode ideas
without words, including gestures, facial expressions,
and movements.
• EXAMPLES:
•
•
Smile/Frown
Rolling Eyes
Choosing Symbols
Paralanguage: the ways in which you
say words, including volume, pitch,
speaking rate, and voice quality, as well
as sounds that are not words.
• EXAMPLES:
HELLO
WOW
WHAT
Choosing Symbols
Parts of Paralanguage:
• Volume:
• Pitch:
• Speaking rate:
• Voice quality:
• Stress:
Volume: the loudness or quietness of sound.
Pitch: the highness or lowness of sounds.
Speaking rate: the speed at which one talks.
Voice quality: the uniqueness of vocal sound
that enables people to recognize others by
their voices alone.
Stress: the amount of emphasis placed on
different syllables in a word or on different
words in a sentence.