John Edwards First Time Prin.9.40am workshop 09
Transcript John Edwards First Time Prin.9.40am workshop 09
Post Office Box 1934
“Through my experience I’ve found that
there is one main obstacle to
communication: people’s tendency to
evaluate. Fortunately , I’ve also
discovered that if people can learn to
listen with understanding, they can
mitigate their evaluative impulses and
greatly improve their communication with
Help the person to find their OWN insights into
their OWN issues.
Focus totally on the person being questioned LISTEN to them.
Ask questions to genuinely try to understand
what they are saying.
Keep out your own agendas - do not try to “fix”
the person or give them your answers.
Have total respect for the person being
(Edwards & Butler 1994)
FACILITATIVE QUESTIONING PRACTICE IN TRIADS
FORM A TRIAD
ONE PERSON IS LISTENER, RECORDER AND TIMEKEEPER
QUESTIONER QUESTIONS FOR 6 MINUTES
LISTENER READS BACK FOR 2 MINUTES
DISCUSS THE PROCESS FOR 3 MINUTES
ROTATE ROLES, UNTIL EACH PERSON HAS DONE EACH
ROLE - 33 MINUTES.
Your Topic: WHAT IS ONE THING YOU
WOULD LIKE TO IMPROVE IN YOUR
PERFORMANCE AS A LEARNER?