Transcript Perception
Perception, Nonverbal Comm., Listening & Hearing Six Senses Types of Listening Types of Nonverbal Six Senses • • • • • • Tactile = Touch Auditory = Hearing Gustatory = Taste Olfactory = Smell Visual = Sight E.S.P. (Extra-Sensory Perception) – Using all of your senses to make a prediction Non-Verbal Communication • Body Language-Using your body to communicate. • Facial Expression-Using your face to communicate • Gestures-Shows importance of something in your speech using your hands Paralanguage • • • • Pitch-How high or low your voice gets Rate-How fast or slow you talk Volume-How loud or soft you speak Vocal Variety-Using all of your verbal skills effectively Types of Communication • Artifactual Communication – Communication using what you wear • Proxemics – How close you are to your audience or to the person you are speaking to • Chronemics – Use of time in communication Listening & Hearing • Active Listening – When a listener takes an active role in the communication process by guiding the speaker to common interests understanding what is being said • Passive Listening – Letting the speaker do all the work while the listener goes along for the ride, not remembering what is said Listenin’ & Hearin’ • Appreciative Listening – When you listen for enjoyment, music, nature… • Discriminative Listening – Focusing on one particular sound in a noisy environment. • Empathic Listening – Being sensitive to what others say, feeling free to talk about anything without judgement • Critical Listening – Evaluate what is being heard and decide if it is logical or if the message has value Roadblocks to Listening • Bad Habits – – – – – – Tuning out dull topics Faking Attention Yielding to distractions Jumping to Conclusions Overreacting to emotional words INTERRUPTING • Filters – Based on your background and personality