Transcript Non Verbal Communication File

Nonverbal Communication
“The World Beyond Words”
What is Nonverbal
Communication?
• Messages expressed without talking
Characteristics/Principles of
Nonverbal Communication
All Behavior has
Communicative Value
• Because we “cannot not communicate”
• Everything you do, people watch it and
interpret it.
• Can be intentional, but is often unconscious
• We especially pay attention to nonverbals
when they contradict verbal
communication.
Nonverbal Communication
Reflects Cultural Values
Some Examples…
• Space
– Americans tend to value more personal space than many other cultures
• Touch
– Latin Countries tend to touch more
• Eye-Contact
– In North-America: frankness, assertiveness, honesty
– In many Asian and northern-European countries: abrasive & disrespectful
– In Brazil: more intense eye-contact is the norm
Deception
• Nonverbals are under less conscious control, so
deception is more likely to be revealed through
our nonverbals.
• High self-monitors and people who have lots of
practice in deception are most successful at it.
• “Deceivers” tend to make more speech errors, to
hesitate, to have higher vocal pitch, to fidget, blink
their eyes more, and shift their posture more.
Different Types of Nonverbal
Communication
Face and Eyes
Body Movement/Kinesics
• Body posture
• Gestures
• Manipulators/Fidgeting
Touch
• Touching is considered essential and
therapeutic
• Touching can influence liking
• Is used to show intimacy or power/control
• People with high status touch others/invade
others’ spaces more than people with lower
status
Alison Krauss - When You Say
Nothing At All
• The smile on your face lets me know that you
need me
• There's a truth in your eyes sayin' you'll never
leave me
• The touch of your hand says you'll catch me if
ever I fall
• You say it best when you say nothing at all
– Writers: OVERSTREET, PAUL/SCHLITZ,
DON
Practice Makes Perfect
• Volunteers?
• I need five volunteers who are willing to
give examples for the class.
• This is similar to game you may have
played back before… schrades.
Other Factors in Communication
Tone
Appearance
Communicate
Time
Space
Voice/Paralanguage
• Consists of vocal tone, speed, pitch, volume,
number and length of pauses, and “um”s, / “ah”s
• Paralanguage tends to be more powerful than
language
• Affects how other’s perceive us
– Stereotyping (accents, vocabulary, grammar)
• Influenced by culture, gender, class
Silence
• Can communicate contentment,
awkwardness, anger, respect,
thoughtfulness, empathy
Space/Proxemics
Personal Space
•
•
•
•
Intimate distance
Personal distance
Social distance
Public distance
You
are
here
Time/Chronemics
• Our use of time reflects:
– Power/status
– Cultural norms
– Expectations
Appearance
• What you wear
– Communicates economic, social, and
educational level.
• How you look
– We notice the obvious first
• Your environment
– Who/what you surround yourself with