Transcript CYPW 051
Mandatory A
051
Promote Communication
in Health, Social Care or
Children’s and Young
People’s Settings
Warm-up – MAKATON
Makaton uses signs, symbols and
speech to help people with learning
and/or communication
difficulties to
communicate.
Aims of the Session
Define and give examples of
communication.
Identify why people communicate
Evaluate
Produce
Links with previous
session
Common Core of Skills &
Knowledge
Communication methods
• Verbal
• Non verbal
Non verbal communication
Nonverbal communication is the Pulley
that attracts and holds the attention of
others.
It is the way people:
Reinforce the spoken word
Reality check!
• Watch the video clip of non verbal
communication.
• How effective is yours?
• 7 mins.
Positive and negative non verbal
communication.
Activity 1
In pairs, 5 mins., do it!
One person will talk and look
at their partner. The other
person is to give no eye contact
AT ALL but can talk back.
(How does this make you feel?)
Positive and negative non verbal
communication.
Activity 2
In pairs, 5 mins., do it!
Have a conversation facing each other. DO
NOT loose eye contact!
(How does this make you feel?)
Positive and negative non verbal
communication.
Activity 3
Proximity:
In pairs one person is to remain still whilst
the other walks towards them.
The person standing still is to put their
hand up before the other person gets into
their ‘personal space’.
NOW MOVE CLOSER! TALK TO EACH OTHER!
(How does it make you feel?)
Cultural differences
The importance of clear communication with children
and specific issues that may arise in bilingual and
multilingual settings.
• Children will be able to understand, what is expected
from them and learning is promoted
• Children may confuse words
• Children may not understand what is wanted from
them
• Behavioural problems
• Language development may be delayed due to
learning two languages.
• Children should be encouraged to use the language
used (home at home, other at childcare setting)
The importance of clear communication with other
adults and how this can be achieved.
• Understand what you tell them
• Fewer misunderstandings
• Promotes good team work
• Take time to talk and listen
• Promotes stability for children
• Parents will be able to approach you and talk to you
more freely.
• Meeting the needs of the child through clear
communication with parents/staff
Barriers to effective
communication
In groups identify barriers to effective
communication?
Analyse how these can be overcome.
10 mins
Extra support or services
• Translation and interpreting services
• Speech and language services
• Advocacy services
Learning CheckThink outside the box!
• What are the benefits of effective
communication to the child and the setting as
a whole?
• Effective communication is a good idea
because………
(complete the sentence taking into account
how effective communication may benefit all)
Mind Map - Importance of
good working relationships.
Importance of good
working relationships
Skills check
1.9
“Build a rapport and develop relationships using the
most appropriate forms of communication (for
example, spoken language, visual communication,
play, body and sign language, information and
communication technologies) to meet the needs of
the individual child or young person and their families
and carers”.
Common core of skills & knowledge CWDC
Relevant legal requirements and procedures
covering confidentiality and the disclosure of
information.
• Data Protection Act
• Early Years Foundation Stage
• Settings policy and procedure
Data protection Act 1998
It is a legal offence to break
confidentiality!
Next session……….
053 (Mandatory A ) Promote Equality
and Inclusion in Health, Social Care of
Children's and Young People’s Settings.
054 (Mandatory A) Promote Child and
Young Person Development.