Transcript Social Skills: That’s How We See It

Communication Checklist
Communication Checklist
What are the most important skills needed for a job?
Communication Skills
Problem Solving Skills
Organization Skills
What are the most important skills needed for a job?
Communication Skills
What are the most important skills needed for a job?
Organization Skills
What are the most important skills needed for a job?
Problem Solving Skills
Communication Checklist
What are the most important skills needed for a job?
Communication Skills
Problem Solving Skills
Organization Skills
“Communication
skills are ranked
FIRST among a job
candidate's "must
have" skills and
qualities.”
According to a 2010 survey conducted by the National Association of Colleges and
Employers
What are important ways we communicate?
a.) language
b.) eye contact
Hi
Hi
Hi
c.) facial expressions
d.) gestures
What are important ways we communicate?
a.) language
Hi, Sam.
Hi, Jack.
Hi, Doug.
How was your
weekend?
What are important ways we communicate?
b.) eye contact
What are important ways we communicate?
c.) facial expressions
What are important ways we communicate?
d.) gestures
What are important ways we communicate?
a.) language
b.) eye contact
Hi
Hi
Hi
c.) facial expressions
d.) gestures
Which ones are ways we communicate non-verbally?
Language
Hi
Hi
Eye Contact
How are
you?
Facial Expressions
Gestures
When it comes to communication, what
people SEE is often more memorable than
what they read or hear. This is often
referred to as body language.
Non-Verbal Communication = Body Language
Adapted from Skills to Pay the Bills-Mastering Soft Skills for Workplace Success -Funded by ODEP
Communication Checklist Handout
Self-Monitor: Think about a
behavior as you are doing it
Self-Correction: Change an
inappropriate behavior to an
appropriate behavior
When I speak to people, I make eye contact.
ALWAYS
(all the time)
RARELY
(not often – never)
SOMETIMES
(most of the time but not
What did I learn from this activity?
I learned that communication skills are very important skills for
the workplace. Verbal communication is when you
communicate using language and non-verbal communication is
when you communicate using body language.
Anything else?