Transcript Effective Communication

Are You An
EFFECTIVE
COMMUNICATOR?
Session Objectives




Articulate the purpose of communication
Dissect the “Communication Process” to
determine likely places barriers occur
Define effective versus ineffective
communication
Complete personal assessments to
determine strengths and areas of
improvement for communication
REMEMBER
We Rarely
Get A Second Chance
To Make
A First Impression!
First impressions…

What are your beliefs or perceptions
about “First Impressions”?

How important are they?
First Impressions
1. Women are always introduced to men.
True
False
2. When shaking hands, the woman should always extend
her hand first.
True
False
3. When sitting at a table, always stand when a man or
woman comes to your table.
True
False
4. Your rate of speech should always match the rate of the
person you are talking to.
True
False
5. When attending a meeting, you should arrive exactly on
time.
True
False
6. For the business environment, slang expressions are
very appropriate.
True
False
7. Gossip and high emotions are always needed to be a
good communicator.
True
False
8. Nonverbal communication is not important to the
message you are trying to send.
True
False
9. For the first critical minutes, appearances only play a
very small role.
True
False
The Handshake
Communication Exercise
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Let’s play Legos!
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Ground Rules:
• Only one team member may view the model
•
•
at one time.
No pencil and paper allowed at the model.
No talking during this exercise.