Transcript Document

Counseling families
when providing a
diagnosis of
impairment/disability
in “Congenital
Differences” Project
Case study 1: a mother and
child with hydrocephalus
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She was invited to the
conference to share her
ideas: she said that she
received the counseling
regarding her child’s
situation from doctors
but the more she spoke
the more we realised
that the quality of
counseling needs to be
improved: she has no
idea about her child
long term outcome
Case study 2: a women with suspected
rubella infection in early pregnancy
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The project was
approached by a
woman and she told
us she feels confused
about what to do
Counselling provided by
ultrasound doctor
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The ultrasound doctor
is too busy to provide
counseling so the
women was referred
to genetic counseling
department
Counseling provided by the
genetic counseling department
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Although they have skills of counseling,
the guidelines about rubella infection is
not clear
At the provincial level, it is difficult to
provide such counseling, so how about at
the district or commune level?
What is the objective of the
project to improve counseling
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Support parents
Training health workers on different kinds
of counseling
Create awareness raising on need for
counseling
To organise a workshop with patterns to
have clear guideline on rubella infection
Supporting parents
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Communication is
important
Most parents will
grieve for the loss of
the ‘healthy’ baby
Feelings need to be
discussed and
acknowledged
Non – directive counselling
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Non – directive
counselling is when the
clinician attempts to
help families arrive at
the best decisions from
personal perspectives
and are not guiding
them towards any
particular decision
Why is non – directive
counselling important?
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Families can feel regretful,
guilty or angry if they take the
decision of the doctor and it
conflicts with their own
religious or moral ideals
Non – directive counseling
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“helping clients
reach a decision
wisely rather than
reach a wise
decision” means
helping families to
come to a decision
that they believe
in
Directive approach
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The intrinsic danger of using a
directive approach is the
opportunity for the
doctor/counsellor to insinuate his
or her own religious or other
beliefs into the counselling. This
can cause families to take
decisions that are not completely
theirs and they may later feel
regretful and angry.
Communication

The day when the
anxious, waiting
couple learns that
their fetus has a
malformation or
genetic disorder will
live on in their
memories forever
Communication
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When bad news is
given, people rarely
remember the
details of what was
said, but they will
always remember
the way it was said
Communication
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Some parents with lower level of
education do not understand what a
doctor says or provides guidelines to take
care the child:
Information given by a doctor is not clear
and too technical
DIFFICULTIES
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Doctors, nurses’ attitude: they said they
are busy
Lack of communication skills
Provide the counseling: complicated when
saying who will take the final
responsibility. Idea of blaming from
families
Facilities: they do not have separated
counseling room in the hospital system
WHAT CAN THE PROJECT DO?
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Provide the training on communication
skills for doctors, nurses: in the external
evaluation of the project all the focus
group of health workers report that they
need this training
Upgrade and equip the counseling room in
the hospital
What can the project do?
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Organise the workshop to ensure that
clear guideline on Rubella infection in
pregnancy and other issues exist
In all trainings on early detection and
ultrasound there must be included the
significant part of counseling
Thank you