Transcript Promoting e-commerce in the United Kingdom

Promoting e-commerce in the
United Kingdom
Peter Kilborn
Moscow, 4 September 2007
_______________________________________________________
Book Industry Communication
About BIC
• Set up in 1991 by trade associations to
promote technology
• Also funded by individual corporate
subscribers (publishers, booksellers and
service providers)
• Independent and impartial; leading
supply chain consensus
_______________________________________________________
Book Industry Communication
UK supply chain initiatives
•
•
•
•
•
Standard Book Number/ISBN
TeleOrdering
Whitaker BookTrack/Nielsen BookScan
Industry Returns Initiative
Batch.co.uk
_______________________________________________________
Book Industry Communication
Focus of supply chain activity
• KPMG’s 1997 report ‘Unlocking the
Supply Chain’s Hidden Prize’
• Costly and inefficient
• Key areas for improvement
– E-commerce
– Product information
– Returns
_______________________________________________________
Book Industry Communication
What is e-commerce?
• Communicating electronically
• Enabling automatic processing by
trading partners
• Eliminating rekeying of data; reducing
errors
• Using automation to replace labourintensive activities
_______________________________________________________
Book Industry Communication
The e4books project
• Launched in 2004
• Increase amounts of e-commerce use in
the supply chain
• Provide practical guidance to smaller
publishers and booksellers
• Dispel misconceptions about cost and
difficulty
_______________________________________________________
Book Industry Communication
Project objective
E-day: 1 May 2008
• All trading partners able to send and
receive electronic messages
• About 200 days to go!
_______________________________________________________
Book Industry Communication
Back in 2004
• TeleOrdering widely used by booksellers
• EDI well established
• Cost and complexity of traditional EDI
for big/small and small/big trading
relationships
• The web as a low-cost and inclusive
alternative to EDI
_______________________________________________________
Book Industry Communication
Forms of e-commerce
•
•
•
•
EDI (Electronic data interchange)
Transmission by internet (FTP, AS2)
Internet-based commercial services
Web services
_______________________________________________________
Book Industry Communication
Supply chain e-commerce
• Electronic supply of - and access to product information
• Order, order acknowledgment, delivery
note and invoice/credit note
• Electronic returns transactions
_______________________________________________________
Book Industry Communication
What has e4books done?
• Promoted e-commerce through trade
press, speaking opportunities,
newsletters, conferences
• Worked with systems suppliers on
integrating services
• Established an accreditation scheme
_______________________________________________________
Book Industry Communication
What has e4books done?
• Launched web services standards
• Made publishers reassess business
models
– Need for integrated systems
– Outsourcing of distribution
• Encouraged booksellers to migrate to
electronic services
_______________________________________________________
Book Industry Communication
What has e4books done?
• TeleOrdering has abandoned fax and
mail for orders to small publishers
• One publisher will only accept electronic
orders from January 2008
• Growth of wholesaler e-commerce
• Electronic volumes up to 80/90 percent
_______________________________________________________
Book Industry Communication
The view from now
• Increasing acceptance of e-commerce
• Younger people receptive to new
technologies
• Services becoming more integrated,
more user-friendly
• Environmental awareness
• Good progress made
_______________________________________________________
Book Industry Communication
After e-Day
• Some paper transactions will continue
• … but trading partner pressure will
continue the process
• Accreditation scheme goes on
• Promotion of e-commerce remains a
core BIC activity
_______________________________________________________
Book Industry Communication
Thank you for listening
For further information:
http://www.bic.org.uk
[email protected]
_______________________________________________________
Book Industry Communication