Transcript the communication process

1. We communicate to persuade
2. We communicate in order to give or
provide information
3. We communicate seeking information
4. We communicate to express our
emotions
1. Intrapersonal – talk to yourself
2. Interpersonal – between FEW people in which the people
interacting are in CLOSE proximity, and feedback between the
people is IMMEDIATE.
3.
Group – an interactional PROCESS that occurs among THREE or
more people who are interacting in an attempt to ACHIEVE
commonly recognized GOALS.
4.
Mass – The DISSEMINATION of information to large GROUPS
of people.
5.
Public – A FORMAL speaking situation in which one person
speaks in front of an AUDIENCE of many individuals to inform,
to persuade, to entertain, or to create a common bond with or
among others.
Fields of experience can be defined as, “life experiences,
attitudes, values, and beliefs that each communicator
brings to an interaction and that shape how messages are
sent and received” (McCornack, 2010, p. 10).
What are some things in YOUR fields of experience that
are unique to YOU, or different from others?”
(What experiences have shaped you?)
http://scom320class.blogspot.com/2012/06/fields-of-experience-learning.html
Everything you accept to be “right” / “true” is
FILTERED through your own fields of experience.
When fields of experience overlap, it creates
UNDERSTANDING.
How do you CREATE understanding with others who
you have nothing in common with?
What happens when whole GROUPS of people
have very similar or very different fields of
experience?
Ethnocentrism – the belief that your
culture/ethnicity is right/best
Talk to an Iraqi Part 1
Talk to an Iraqi Part 2
What Would You Do?
Brown Eyes vs. Blue Eyes
Dr. Philip Zimbardo
ABCNews Prejudice
https://www.youtube.com/watch?feature=endscreen&v=Hqp6GnYqIjQ&NR=1
Based on the videos …
1. How much do you feel group behavior
affects YOUR decisions?
2. How much do you feel subconscious
prejudice affects YOUR decisions?
We all come from different fields of
experience (external factors), but we
ALSO all have different “programming”
(internal factors) that affect how we
perceive our worlds.
We all have different (ways we) ….
1. Process Information
2. Perceive the World
3. Personality Styles
Left Brain or Right Brain?? QUIZ TIME!!!
http://braintest.sommer-sommer.com/en/
Perceptions video …
Process information
• We learn about and understand our world through our SENSES.
•
We all have a DOMINANT sense.
•
When we PROCESS INFORMATION our dominant sense takes over.
Learning Styles
1. Visual
2. Auditory
3. Kinesthetic
95% of conflicts are not due to the issues being discussed but the ways we
VIEW the issues.
Perceptions not always REALITY.
Our brains want to organize, categorize, define, and make sense of information
in the SIMPLEST way possible.
PEOPLE are not as easy to organize and define as INFORMATION.
We must BE CAREFUL with our perceptions and how we view and
communicate with others based on our perceptions.
Survey Says …
It’s a Zoo Out There
Personality styles (It's a Zoo Out
There).pdf
Assertiveness – how likely we are to be
outgoing in a situation
Responsiveness – how likely we are to
express our thoughts in a situation
Four types:
1. Analytical – “Busy Beavers”
2. Driver – “Lions”
3. Friendly/Amiable – “Loyal Labs”
4. Expressive – “Playful Otters”
In your dominant style,
highlight all the things you
think really apply to
you/describe you
Under pressure,
ANALYTICALS become avoiders,
AMIABLES become compromisers,
DRIVERS become control freaks,
EXPRESSIVES become attackers.