Transcript CVE 4074-5074-Groups..

CVE 5074
Leading Construction
Operations
Organizational Leadership
Part IV – Organizational culture
Organizational Leadership
1. Motivation of individuals
2. Shaping the organization
3. Directing/delegating tasks
4. Responding to employees
5. Representing the organization
Communication Networks
Formal lines of
communication
reach all workers
Informal
Communications
Top Manager
Middle Manager
Middle Manager
First-Line Manager
First-Line Manager
First-Line Manager
First-Line Manager
Work
Group
Work
Group
Work
Group
Work
Group
Work
Group
Work
Group
Work
Group
Work
Group
Communications
Filters
Culture
Personality
Perception
Attitudes
Emotions
A,A,A,A!!----
Source
Encoder
Message ---- ??????
Personal Goals
Skill level
Format
Environment
Your delivery
Feedback
Receiver
Decoder
What is culture?
“Culture is a set of basic assumptions
that defines what we pay attention to,
what things mean, how to react to what
is going on, and what actions to take in
various situations.”
Edgar Schein
What is culture?
Culture is the values and perspectives
shared by people who are “conditioned by
similar education and life experience”
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Regional: country, area, community
Religion: sects, variations, etc...
Corporate: industry, company, department
Other groups: schools, clubs, etc...
The power of culture
• Human beings are creatures of habit
Our brains are not abstract reasoning machines
We tend to economize on thought…
We go with the flow…
• Human beings are social animals
We do not single-mindedly pursue self-interest
We have a strong need to belong…
So we tend to conform… to “fit in”
Organizational culture
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What is organizational culture?
Is there an engineering culture?
Is construction a different culture?
Other professions: legal, environmental, business,
accounting, politics
• Does culture affect work performance?
• Can you use culture to accomplish a task?
• Do leadership styles differ by/for cultures?
Complexity of culture
 Culture is implicit and therefore not evident.
 People think their culture is natural and correct
 People think alternative ways are odd and wrong
 People do not see cultural contrasts until sensitized
Organizational culture
Plan
Eng
Const
Opns
Legal
Professional culture...
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Different training
Different professional values
Different personal goals
Different work experiences
Different organizations
Different organizational goals
Different vision of project success
What is your impression of…
1.Environmental scientists…
2.Lawyers…
3.Businessmen…
4.Accountants…
5.Politicians…
6.Engineers…
Professional culture
Envir
Legal
Bus
Acct
Politics
Professional culture
Subs
Owner
Supplier
Worker
Inspector
Professional culture
Melbourne
Envir
Miami
Politics
Bus
Acct
Legal
Cultural impact on teams…
• Perception of the team’s objectives
• The way members communicate
• How they view leadership
• Work habits
• Interacting with the opposite sex
• The formality with team members
• Willingness to socialize
Working with other cultures…
• Don’t assume differences are odd or unproductive
• Listen and observe… before you act
• Be curious: read about other cultures or talk to other
people from that culture
• Try to discuss differences, but be respectful if other
team members are not comfortable discussing them
• Provide feedback that is “I” centered, not “you”
critical
Points to Remember…
• Culture shapes meaning & behavior
• Professional culture is determined by
training, experience & social factors
• Differing professions have differing cultures
• Differing cultures view success differently
• Your culture is not the only correct one!
Student Presentations Today..
• On Becoming a Leader
Abhinav Bhosle
• The One Minute Manager
Rui Cao
Next Class...
TBD
Have a great… and safe…
…see you March
th
14
&
th
16
!!!
Student Presentations Today..
• On Becoming a Leader
Abhinav Bhosle
• The One Minute Manager
Rui Cao
Next Class...
• You Don’t Understand – Abeer Khazaly
& Anfal Hathah
• You Don’t Understand – Charles Sedor
Th–th-that’s all folks!!!!