Transcript Why National Numeracy?

Welcome
Skills and Learning
Tuesday 28 May 2013
Marriott, London Park Lane
Dan Power
Business Development
Manager
Creating an Inspirational Skills Legacy
Transforming the skills and image of the service
industries we serve, by:
• Helping the unemployed back
to work
• Accelerating social mobility
• Professionalising the workforce
• Improving customer service
• Increasing business investment
in skills
• Establishing the Hospitality Guild
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Employment 1st / Employment Academies
Employment 1st –
the brand standard pre employment
training programme for our sector
Current academy models running
• Provider led
• Employer led (i.e. Travelodge/Hilton)
• Area led (33 Low Qualification Zones)
The aim is to get unemployed people into work and build a
talent pool of suitable candidates for the sector
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State of the Nation 2013
http://www.people1st.co.uk/research/state-of-the-nation-2013
People 1st Training Company Update
WorldHost
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Principles of Customer Service
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Service Across Cultures
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Customers With Disabilities
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Ambassadors Workshop
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Principles of Supervising Customer
Service Performance
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People 1st Training Company Update
Apprentice 1st
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Supports delivery by combining
traditional and on-line learning
• Learner spends less time away from
workplace
• Easy management reporting
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People 1st Training Company Update
Group Training Certificate /
Practical Training Certificate
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3 day Train the Trainer programmes
Write and deliver classroom style training to groups
Write and deliver on-the-job training 1-2-1 or small
groups
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People 1st Training Company Update
Management 1st
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•
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First line management programme
4 day programme
Delivered in-house by company trainers
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•
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Managing Yourself
Communication / Influencing Others
Asserting Yourself and Final Presentation
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People 1st Training Company Update
Understanding Nutrition in
Commercial Kitchens
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•
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Developed in association with Unilever
To improve the understanding / importance of good
nutrition
Delivered via college network
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People 1st Training Company Update
Women 1st
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Training
Step Up, Step To The Top,
Mentoring,
Chef Development Programme
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Events – quarterly networking
•
Shine Awards
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Dan Power 07920711200
[email protected]
Mandy France 07717274897
[email protected]
National Numeracy Challenge
www.nationalnumeracy.org.uk/nnchallenge
HR in Hospitality 28 May 2013
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Overview
• Why National Numeracy?
• Why the National Numeracy Challenge?
• What is involved?
• What’s in it for Hospitality?
• Next steps
• Discussion and questions
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What is numeracy?
Numeracy means different
things to different people…
Numeracy is what we call
‘everyday maths’. It’s the maths
people need for everyday life
and work, and it’s not always the
same as the maths learnt at
school...
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Why National Numeracy?
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What is the issue?
• 17 million adults in the UK working at ‘entry level’.
• Adults who struggle with numeracy are twice as likely to be
unemployed.
• Adults with poor numeracy are 2.5 times more likely to report having a
longstanding illness or disability.
• Among 34-year-olds, men and women with poor numeracy are roughly
twice as likely to report several symptoms of depression.
• Having a numerate population is vital to the UK building a strong
economy and competing globally.
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What do ‘levels’ mean?
Adults with skills below…
• Entry Level 1 may not be able to select floor numbers in lifts.
• Entry Level 2 may not be able to use a cash point to withdraw cash.
• Entry Level 3 may not be able to understand price labels on prepackaged food or pay household bills.
• Level 1 may not be able to check the pay and deductions on a wage
slip.
• Level 2 may not be able to compare products and services for the best
buy, or work out a household budget.
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What are we trying to achieve?
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The Essentials of
Numeracy for All
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The National Numeracy
Challenge
• A major drive to raise adult numeracy levels
• Work through Employers, Education, Outreach and Direct to reach 1
million people in the first 5 years
• Piloting in early Summer 2013 - 15,000 people
• Phase 1 runs Autumn 2013 – Summer 2016 - raise numeracy skills of
500,000 adults to Level 1 or Level 2 where appropriate
• Pilot is part-funded by NIACE under the Maths4Us umbrella and
complements initiatives such as unionlearn’s Maths Champions
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www.nnchallenge.org.uk
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Implementing the Pilot
• Pilot phase – during six weeks over June and July
• Individuals will be invited to take a web-based assessment of their
current attitude and understanding of numeracy - takes around 30
minutes to complete
• If already working at the target level no further activity is required
• If not yet working at that, they can engage in the online Challenge
personalised learning programme (or learning activities arranged by
employer, college etc.)
• They will then take a Summative Assessment to gauge their new level
of numeracy and will receive a certificate of completion
• Distance travelled will be reported back to the organisation
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Attitudes to maths
Not just an assessment tool…
The initiative also seeks to
transform negative attitudes to
numeracy and maths, to create
a more positive “can do” attitude
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Is it just me?
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It’s not just you…
SHIVERS DOWN THE SPINE
IGNORANCE IS BLISS
Lots of parents feel nervous
about not being able to help
their children with their
homework…
Lots of people feel like they
don’t need maths…
…but the Challenge can help
you get the skills and confidence
you need to help your children.
…but we do all need maths on a
day-to-day basis. The Challenge
shows this by using real life
examples and questions, to
make maths have meaning for
you.
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Routes to the Challenge
Education
Challenge
Outreach
Programme
Employer
Challenge
Direct
The
Challenge
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Additional Outputs
• Gain recognition as an effective evidence-based approach to improving
adult numeracy
• Produce a positive transformation of public attitudes -“I can do maths”
• Gather employer case studies demonstrating the economic value of
improved numeracy skills
• Build up examples of how everyday maths helps people inside and
outside of the workplace
• Evaluate the strengths and weaknesses of different learning options
• Findings to be disseminated widely, both in the UK and internationally
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What’s in it for the Hospitality
sector?
• Support employees in raising their numeracy levels, employability,
confidence and resilience
• Opportunity to participate for free in the pilot to assess numeracy levels
and measure distance travelled
• Increase financial capability and support people with the challenges that
Universal Credit will bring, such as budgeting, saving and estimating
• Lead the way by being one of the first organisations to offer the
Challenge and help shape its development for other employers
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Workplace benefits
• Higher productivity
• Higher retention and progression – employees feel valued and
committed
• Reduced sickness and absenteeism
• Staff more motivated, engaged and confident
• Average cost to employers (with >50 employees) of low basic skills is
£208,000 per year (in 2002 prices)
• The cost for smaller companies was estimated at £86,000 per year
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Next steps and discussion
• Actively recruiting pilot partners across the three strands. Excellent
support and progress overall and very keen to work with the Hospitality
sector to raise awareness of the value of everyday maths and build up
the skills, confidence and resilience of employees.
• Please speak to [email protected]
Questions + comments?
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Skills and Learning
Tuesday 28 May 2013
Marriott, London Park Lane
Next Events
• 27 June 2013, CIPD
• July 2013, Times Top 100, SAVOY
• 18 July 2013, BBQ with IoH London, Montague on
the Gardens
• 6 September, HR in hospitality Awards for
Excellence – Riverbank Park Plaza
Awards for Excellence
2013
Closing date
• 15 July 2013 – 5pm
The Awards categories
• HR in Hospitality Rising Star
• Excellence in Human Resources
• Excellence in Learning & Talent Development
• Excellence in establishing links with Schools & Colleges
• NEW The Tom Crowley Award (formally known as Excellence by an
Operations/Line Manager)
THANK YOU &
GOODNIGHT