Transcript ANTOLINI LUIGI SPA

OPEN
SOURCE
MANAGEMENT
LEADERSHIP!
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www.opensourcemanagement.it
Slides
www.paoloruggeri.net
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Generating
Value
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Comfort Zone
=
Consuming value
Uncomfortable
=
Creating value
OUT OF THE
COMFORT ZONE
Take up a
challenge
Make a scary (or
hard) decision
SOMETIMES THINGS ARE
NOT AS THEY APPEAR
Are the colors of
Square A and Square B
the same???
MANY OF THE PRACTICE
AND ATTITUDES THAT BRING
ABOUT PROSPERITY ARE
COUNTER – INTUITIVE, THAT
IS TO SAY APPARENTLY
GOING AGAINST LOGIC
OPEN
SOURCE
MANAGEMENT
HIGH PERFORMING
MANAGER
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www.opensourcemanagement.it
0) Dont hire the
wrong people
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1) Responseability
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PROBLEM/DIFFICULTY
•CAUSE
(=Source
Point)
• EFFECT
(=Receipt
Point)
Cause and Effect
To solve a problem or to handle
succesfully a situation we need to see
ourselves as “the cause” of such
difficulty.
• If we aren’t able to do it, it is the
situation that is controlling us.
• If we are not capable of seeing
ourselves as «the cause» of the
performance of our employees, we are
indeed leaving the control to them.
Case history scuola
Don’t get mad!
Develop a proactive
response
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2) EMOTIONAL RESPONSES
Excited
Cheerful
Logical
Disinterested/Bored
Hostile
Anger
Resentment
Anxious
Sad/Complaining
Failure
Internal Customers Needs
Tangible
Salary
Intangible
Salary
Wages
Praise
Bonuses
Sharing Information
Plans
Career Plan
Genuine Interest
Hard Factors
Soft Factors
WHAT DO THEY WANT
1. Appreciation for the work done (PRAISE)
2. To feel involved in work related problems
3. Understanding and concern for employee’s
personal problems
4. Salary and commissions
5. Job Security
6. Interesting Work
7. Job Promotions and growing with the company
8. Management loyalty toward the staff
9. Good working conditions
10. Non oppressive discipline
MOTIVATION
Get someone to demonstrate
his competence and
capabilities
YOU ARE THE COACH!
LEADERSHIP
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MANAGER EMOTIONAL STATE
•
•
•
•
CHERFULNESS/STRONG INTEREST:
Happy, productive and motivated people
LOGIC:
People are productive but a bit
demotivated
• BOREDOM:
• People are productive but sense of
belonging/group identity is decreasing
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• HOSTILITY:
• People get the job done because of fear
rather than because of real motivation.
They become just «Gofers». Initiative is
missing.
• RAGE:
• People are just Gofers. Burn out. High
turn over of the best people.
• RESENTMENT:
• The worst people stay on board.
• ANXIETY/APATHY
• Anarchy and state of neglect.
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Strong Interest / Cheerful
• The feeling displayed toward
other people when they are
ineffective,
unproductive
or
otherwise create problems is
Strong Interest.
• Works on his staff’s positive
sides.
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WORK ON PEOPLE
POSITIVE SIDES
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EXERCISE
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OPEN
SOURCE
MANAGEMENT
YOU ARE THE SOURCE
OF THE COMPANY
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www.opensourcemanagement.it
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SENSE OF ORGANIZATION
(focused, knows what to do)
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SELF MOTIVATION
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STRESS
• Possible sources of worry
and distraction in the
individuals’ environment
caused by people who
oppose their objectives or
behave in inappropriate or
demotivating ways towards
them.
• Below 21 = indicator of
possible “toxic relations”.
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SELF DISCIPLINE
(Conscientiousness)
• Measures the
reliability,
steadfastness and
degree of
responsibility of the
individuals
examined
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DETERMINATION/ASSERTIVE
• Assertive and straightforward in making
requests
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SALES
• Measures the
individuals’ aptitude
for being persuaders,
for influencing others
and selling,
particularly in classic
commercial
businesses that
include customer
visits
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LEADERSHIP
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PROACTIVE
Measures how far individuals
feel they are able to
influence their environment
and those around them or
how far they suffer these
instead.
When this trait approaches 0,
they stop being proactive, i.e.
solution-oriented or prone to
mediate in their relationships
with others, and they
become reactive, i.e.
irritable, touchy, jealous and
at any rate difficult to deal
with)
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TOLERANCE
• This trait indicates the
ability of individuals to
build quality long-term
relationships.
• Individuals with strong
Tolerance are able to feel
and perceive the needs
and states of mind of
those around them,
• Individuals with weak
Tolerance tend to create
disagreements, be critical
or not truly understand
the needs of others,
particularly their
unexpressed needs
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EXPANSIVENESS
• Measures the ability and willingness of the
individuals examined to approach people
they don’t know and to put them at ease
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ADD NEW
EARNING ABILITIES
• In times of change learners
inherit the earth; while the
learned find themselves
beautifully equipped to
deal with a world that no
longer exists. – Eric Hoffer
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