Transcript 2005_ARCHLarson

ARC Website
Mile High View
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ARC Portal Summary Highlights
2004 ALMIS Dba Survey
2005 ALMIS Dba Survey
ARC Portal Development
On the Horizon
Portal Summary
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Repeat Visitors
Page Views
Hits
Days of the Week
States
Downloads
Browsers
And the Survey says…….
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2003 Seminar used to
gather features and
new products for
development
No dissatisfied or very
dissatisfied
Navigation
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Results were surprising
Navigation- Decision to
keep what works
Very Satisfied
60
Satisfied
40
Neutral
20
Dissatisfied
0
Satisfaction
Very
Dissatisfied
100
80
60
Yes
40
No
20
0
Difficult Finding Anything
Requested Features and Products
Status
Type
Request
Done
Done
Done
Feature
Process
Feature
Continue e-mail communication.
Keep the website up-to-date.
Have a front page area with data sets known to be updated that
month……
Done
Feature
Products
…….More, more, more..of everything.
Done
Done
Done
Feature
Products
Feature
Add new Statement of Work- When available.
Information on EMPDB contract status, allowed uses, etc.
Keep providing current publications or presentations.
And the New Survey says…….
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Moved double digits up
in satisfaction
Continued to have no
dissatisfied or very
dissatisfied
Moved up in navigation
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Roughly comparable to
2004 survey due to
wording change
Navigation remains very
high
Very Satisfied
60
Satisfied
40
Neutral
20
Dissatisfied
0
Satisfaction
Very
Dissatisfied
100
80
60
Yes
40
No
20
0
Easy to Navigate
Features and New Products Requested
Next Year
Status
Type
Request
Removed Product
To have a area where DBA's can post questions for other DBA's
to see if they have encountered similar problems.
Done
Feature,
FAQ
Keep answering questions.
Done
Process,
Monthly
meetings
Continue providing resources.
Ready
Process,
resource
allocation
Continue the great work.
No Action
Keep doing what you are doing.
Website Specific Requested
Features and New Products
Status
Type
Request
Moved to ARC
Category
Product
When the 2005 employer database was released, it came out
in version 2.3. However, some states have not yet converted
from 2.2 to 2.3. It would have been useful if the website had a
crosswalk between the two version for the employer database
so that states could still update their online apps.
Development
Feature
PDF files of the various data dictionaries, that is fully
bookmarked. PDF's load faster and are easier to use than the
Word docs.
Under
Consideration
Product
Online tutorials for step by step management and data
manipulation on new DB engines.
Ready
Feature
Monthly email newsletter of website updates. Nothing
extravagant, just a list.
Done
Fix
You have one old Meeting Summary on the "Communicate"
page. I kept expecting a new one, but it never came. Either
move them all from "About Us" to "Communicate" or take the
old one off of "Communicate". Minor suggestion.
Website Specific Requested
Features and New Products, cont.
Status
Type
Request
Development
Product
…I would like to see rss, xml and xslt solutions, perhaps a
basic framework of an open source web site where xml is
generated from the database and xslt is supplied to render the
pages. States would be free to change skins, xslt processing
whatever. I think apache cocoon would make a nice example
or coldfusion.
No Action
nothing in mind right now
No Action
n/a
No Action
Don't know
No Action
Can't think of anything at the moment.
2004 Comments
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The ARC web site is GREAT!!! I have yet to look for ALMIS Db
information and not find it. I also use your front page links to save time.
I realize how time consuming web site updates can be. However, I’d like
to see something new at least once a week. People won’t keep going
back to the site if it says the same thing for months in a row.
I like the mini survey questions on the left side of the pages.
I like the new ALMIS db website. It has good information (such as the
SQL primer) and I like the links- both at the front (i.e.home) page and
for the states.
If possible when putting together the list of ALMIS Database
administrators is we could also add the following: Type of Internet
Program….
…..Keep up the GREAT work!!
We appreciate all that you do to make our jobs easier. Thank you.
2005 comments
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The website has keep me informed for the employer database changes,
plus all other announcement and changes to the database are in one
location.
Provided news and information concerning version updates and contacts.
Provided good resources.
The web site is a great source for help and new information.
The training manual available from the website has been helpful as well as
the links to other states pages. It has given me a good idea of how things
should be set up.
Meeting highlights are very useful
Links to questions - answers to questions or to resources
It has kept me up-to-date on the latest information on what is in the ALMIS
Database.
I have used the state application links to see what everyone else is doing.
Answered many questions concerning the Employer database.
On The Horizon
On The Horizon