Power and Influence
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Transcript Power and Influence
Leadership and Power
AGED 3153
Thought for the day…
“The key to successful leadership
today is influence, not authority.”
~ Kenneth Blanchard
Overview
Leadership
and power
Kinds, uses and results
Influence
Leadership & Power
Power is the capacity or potential to
influence
People have power when they have the
ability to affect others’
Beliefs
Attitudes
Courses of action
Power
Proper exercise of power is good
used to benefit the collective goal
To gain power or function within an
organization, we need to understand types
of power and their sources.
Major kinds of organizational
power
Position
Derived
from office or rank in formal system
Vice-President,
Lead person, Farm Foreman
Personal
Derived
Based
from followership
on relationships
Bases of Social Power
French & Raven (1959)
Position
Reward
power because of holding a
title
Coercive
if you fulfill a request; I will
award you something
Legitimate
Personal
ability to administer
unwanted things or
withhold things
Referent
built or emotionally based
personal approval
Expert
have the knowledge,
information and expertise
Coercion
The use of force to effect change
via the manipulation of rewards and penalties
use of threats, punishments & negative
rewards
Power & restraint used to force followers
to engage in extreme behavior
Examples of Coercive Leaders
Adolf Hitler
Jim Jones
David Koresh
Jim Jones
Jim Jones’ power
News cast
Influence
The ability to affect the behavior of others in a
particular direction (Cohen, Fink, Gadon & Willits, 1992 p. 139)
Leadership is an Influence process
Leaders are influential only when they exercise
power.
Leaders must acquire and use power to influence
others.
Model of Power & Influence
A leader's influence behavior has a direct
impact on how the target responds to the
influence attempt
There are three possible outcomes
3
Commitment
Compliance
Resistance
(Yukl & Taber, 1983)
Model of Power & Influence
Commitment
Indicates
the highest degree of success:
The target of the influence attempt is
enthusiastic about carrying out the
request and makes a full effort.
Model of Power & Influence
Compliance
Means
that the influence attempt is
partially successful:
The target person is apathetic (not
overjoyed) about carrying out the
request and makes only a modest
effort.
Model of Power & Influence
Resistance
Unsuccessful
influence attempt:
The target is opposed to carrying out
the request and finds ways to either
not comply or do a poor job.
Model of Power & Influence
Power and influence interact to determine how
much influence a leader has with people.
Involves:
The situation
Leader’s traits (self-confidence, extroversion)
Leader’s personal & position power
Reaction of target (follower or superior)
Perceived relevance of influence request
Dubrin, p. 232
A Model of Power and
Influence (4th ed.)
Model of Power & Influence
If the leader is successful, perceived to
have more power
Failure lowers the perception of power
Commitment enhances the probability of
success
Resistance decreases the probability of
success.
12 Ethical & Honest Tactics
1.
2.
3.
4.
5.
6.
Leading by example
Using rational
persuasion
Developing a reputation
as a subject matter
expert
Exchanging favors and
bargaining
Getting network
members to support
your position
Legitimating a Request
7.
8.
9.
10.
11.
12.
Making an inspirational
appeal and emotional
display
Displaying personal
magnetism
Consulting
Forming coalitions
Being a team player
Practicing hands-on
leadership
Dishonest and Unethical Tactics
Divided into two groups:
clearly unethical and borderline.
The more unethical
and devious tactics:
Deliberate
Machiavellianism
Gentle manipulation
of people and
situations
Undue pressure
Game playing
The five borderline
influence tactics:
Debasing oneself to
gain advantage
Upward appeal
Silent treatment
Ingratiation
Joking and kidding
Becoming an Empowering Leader
A leader's power and influence increase
when he or she shares power with
others.
Explanation…
As team members receive more power,
they can accomplish more.
As leader shares the credit for
accomplishments, he or she becomes
more powerful.
Becoming an Empowering Leader
Powerful leaders make team members
feel powerful and able to accomplish
tasks on their own
To empower others is to be perceived as
an influential person. (Dubrin, p. 200)
How much power should
a leader have?
Summary
Power and influence are important tools
for leaders
5 bases of power
12 honest and ethical influence tactics
9 dishonest and ethical influence tactics
Certain tactics are more effective
Sequencing of influence tactics is another
important consideration
References
Bass, B. (1990). Bass & Stodgill’s Handbook of leadership: Theory research, and
managerial applications. 3rd Ed. NY: Free Press
Cohen, A., Fink. S. Gadon, H & Willits, R. (1992) Effective behavior in organizations.
Homewood, IL: Irwin.
Dubrin, A. (2004). Leadership: Research, findings, practice and skills. NY: Houghton
Mifflin.
French, J. R. & Raven, B. (1959). Bases of social power. In Dorwin Cartwright, Ed.
Studies in social power. Ann Arbor, MI: Institute ffor Social Research
Pfeffer, J. (1981). Power in organizations. Marshfield, MA: Pitman.
Yukl, G. & Falbe, C. (1990). Influence tactics and objectives in upward, downward,
and lateral influcence attempts. Journal of Applied Psychology. April, p. 133.
Yukl, G. & Taber, T. The effective use of managerial power, Personnel, March –april
37-44.
Yukl, G. & Tracey, B. (1992) Consequences of influence tactics used with
subordinates, peers, and the boss. Journal of Applied Psychology, August, 526.
Northouse, P. (2007). Leadership Theory and Practice. 4th Ed. CA: Sage