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“Computers Learn to Listen,
and Some Talk Back”
By: Steve Lohr & John Markoff
Laura Ruskamp
Artificial Intelligence
Has gone through rapid progress in listening,
speaking, seeing, reasoning, and learning
Most widespread type used is the use of computers
“listening” to and understanding voice commands,
like Google Voice Search on cellphones
In the Medical Field...
Doctor’s office example
Understand speech,
pediatric conditions, and
reason
Robot sympathy
“Our young children and
grandchildren will think it
is completely natural to
talk to machines that look
at them and understand
them.” - Eric Horvitz
In the Medical Field...
Doctors use this technology for assistance in
transcription
use has tripled over three years
used by 150,000 doctors today
one in four sentences need some correction
“The Digital Assistant”
Computers as time
managers in the office
Checks the schedule
Monitors work patterns
phone calls
meeting importance
Work related
“chitchat?”
In The Car...
Ford recently began
using this technology
Ford Sync
works as a defense
New Ford Edge
complete addresses
and turn-by-turn
directions
“asking” to play music
Other Uses
Call Centers
very common,
widely used
redirection of a
frustrated
customer
The Faults
Called “idiot savants”
“narrow domain of knowledge”
lack understanding in certain social situations
jokes, sarcasm, irony
Small mistakes lead to big problems
missed meetings vs. wrong diagnosis
The Future...
“Smart machines” are in the research stage now, but
this research provides a view of what’s to come in the
future.
“Smart machines, experts predict, will someday tutor
students, assist surgeons, and safely drive cars.”
Will eventually eliminate many jobs, but also create
many new ones.
“There are going to be all sorts of errors and
problems, and you need human checks and
balances, but having artificial intelligence is way
better than not having it.” - Andries van Dam
Citations
Lohr, S, & Markoff, J. (2010, June 24). Smarter than
you think - computers learn to listen, and some talk
back. Retrieved from
http://www.nytimes.com/2010/06/25/science/25voice.
html
New York Times, . (Producer). (2010). Medical
bayesian kiosk. [Web]. Retrieved from
http://video.nytimes.com/video/2009/07/28/science/12
47463691582/medical-bayesiankiosk.html?ref=science