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REPORT OF ICT-SD
Zhou Qingliang, C/ICT-SD
[email protected]
2016.12.7, Abou Dabi, UAE
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Terms of Reference by RA II-15
a) To facilitate the implementation of the WMO Strategy for Service Delivery as laid out in
the RA II Regional Implementation Plan to guide all aspects of Service Delivery in the
Association, including pilot and demonstration projects, and twinning arrangements
between National Meteorological and Hydrological Services in the Region;
b) To provide guidance to RA II Members on strengthening partnerships at the national to
international levels, including between providers of weather-, climate- and water-related
products and services and users in the public and private sectors: the media; academia;
social and economic sciences; international and intergovernmental agencies; and nongovernmental organizations;
c) To provide guidance to RA II Members in capacity-building for information and
outreach relevant to improving service delivery;
d) To recommend strategies and priorities for research and development as well as
infrastructure relevant to, and enabling, effective service delivery in the Region;
e) To assess the effectiveness of programmes in improving services down to the end user
level, and advise on corrective steps where necessary;
f)
To keep under review education and training requirements related to service delivery.
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Membership of Working Group
Chairperson Mr Jianjun Xue
China
Members of
ICT-SD
Mr Qingliang Zhou
China
Dr Thuc Tran
Viet Nam
Mr Mohammed Saeed Alhakimi
Yemen
Mr Manoj Kumar Bhatnagar
India
Dr Sergey Borshch
Russian Federation
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Working Plan 2014-2016
Task
ICT-SD-01
Chairperson
and
Members
Task
Enhancement of
Training in
Service Delivery
Key Deliverable
Facilitating Training in
Service Delivery to the
Public and to the decisionmaking sectors
Activity
• Provide suggestions on service delivery
training topics and recommend experts to
PWS for the development and implement of
public education programmes
• Collect and share best practices of training
in Service Delivery to the decision-making
sectors from RA II Members
2014
2015
X
X
X
X
• hold the Session of ICT-SD to exchange
good experience of training in service
delivery
ICT-SD-02
Members
ICT-SD-03
Members
Guidance in the
implementation
of “The WMO
Strategy for
Service Delivery”
Facilitating the formation of
service-oriented cultures
and the improvement of
service idea,service
product and service tools as
well in the RA-II members
• Provide suggestions on the development of
standard template on Evaluation User Needs
• Collect and share best practices of userengaged service delivery from RA II Members
Guidance in the
communication
with
stakeholders
and regional
organizations
Enhanced visibility of
activities and priorities of
WMO and NMHSs through
established starategy for
communication with
stakeholders and regional
organizations
(a) develop a communication
strategy/guideline with stakeholders including
academia and with regional organizations:
(b) encourage and facilitate exchange and
training on relevant know-how
2016
X
X
X
X
X
X
X
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Working Plan Implementation
•
•
•
•
•
Several events such as 45th China Study Tour (15-22 October 2015) have been co-coordinated to encourage and
facilitate working experience exchange in RAII members on Meteorological Service Delivery;
The International Training Workshop on Public Weather Service is organized by the WMO Regional Training
Centre (RTC) Beijing China, Public Meteorological Service Centre (PMSC) and RA II Expert Group on Public
Weather Services Delivery (EG-PWS), sponsored by China Meteorological Administration (CMA\,which held on
16-20 November 2015;
The CMA Urumchi Regional Specialized Meteorological Center located in the northwest of China has been playing
a very active role to enhance regional meteorological cooperation in Central Asia of RAII members. Some
activates coordinated by ICT-SD has been conducted: The Central Asia Weather Science and Technology
Seminar was held in Urumqi from 12 to 13 Oct, 2015 and seventeen foreign experts from central Asia attended the
seminar. At the meeting,《Urumqi’Proposal on Central Asia Weather Disaster Prevention and Reduction and
Responses to Climate Change》was signed by the CMA Urumqi Regional Specialized Meteorological Centre,
Kazakhstan Hydrometeorological Bureau, Kyrgyzstan Hydrometeorological Bureau, Tajikistan hydrometeorological
Bureau and Uzbekistan Hydrometeorological Bureau;
The first session of China-ASEAN Meteorological Forum co-organized by CMA and the Government of Guangxi
Zhuang Autonomous Region was held in Nanning, on September 11,2016. This forum aims to share experience
and discuss issues on how to build joint system for regional meteorological disasters monitoring and reduction and
address climate change and it approved the “Nanning Initiative on China-ASEAN Cooperation in Meteorology”.
On November 21, World Meteorological Organization (WMO) Commission for Basic Systems Technical
Conference 2016 (CBS TECO 2016) is convened under a theme of “Emerging Trends in Information and Its Use".
Experts from NMHSs of WMO member states such as China, South Korea, Australia, Germany, Britain and the
United States have conducted discussions and exchanges in terms of opportunities and challenges brought about
by information technologies like cloud computing, big data, and mobile internet.
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Chair/PWS’s Visit to CMA
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Future Working Plan 2016-2017:
 Enhancement of socio-economic benefits (SEB) of weather, climate and water
services (Assessment of SEB of weather, climate and water services)

Implement the socio-economic studies and evaluations at regional level based on the recommendation of
the book on methodologies for assessing SEB being prepared by WMO in collaboration with the World Bank

Develop a web-based SEB guidance platform

Examine and facilitate the exchange of data between the regional Members
 Enhancement of visibility of activities and priorities of NMHS and communication with
stakeholders and with regional organizations

Implementation of recommendations at regional level given by the guideline on communication with
stakeholders including academia and regional organizations being prepared by WMO CBS/OPAG-PWS
ET/COPE

Training on relevant know-how
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Resources for the Implementation of the Future
Working Plan 2016-2017
Workplan for the improvement of Service Delivery of Members
a)As a first step establish a mechanism within CBS to address the development of a harmonized and
joined-up approach to service delivery within the OPAGs of the Commission;
b)Initiate and conduct informal discussions with representatives of the other technical commissions to
examine the possibilities for a concerted approach to this issue;
c) Work with the presidents of technical commissions (PTC) to define and support a consistent value
chain across the Technical Commissions, thereby developing and promoting WMO-wide expert
guidance on Service Delivery practices;
d)From consideration of these options, develop proposals to bring to Congress in 2019 with
recommendations as to the best way forward;
e) Proposals and recommendations on the corresponding re-alignment of the WMO Programme
structure may also need to be developed and brought forward, through the PTC, to the Executive
Council for its consideration.
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