Transcript Unit 2 part 1 Notes

Unit 2 part 1 Notes
Listening is more than hearing.
Listening- Making a conscious effort to hear.
Hearing- Automatic reaction of the senses and nervous system.
Passive Listening- Listening with the belief that the responsibility
for successful communication lies with the person doing the
talking.
Active Listening- Listening while guiding the speaker towards
common interests.
Noise- Cluttered sound- traffic, static on the telephone.
(Students listen 60% of the time. Most of what we hear is forgotten within
48 hours.)
• Five ways to listen
1. Appreciative Listening- Most basic listening stylelistening to a birds song, music, ripple of a creek.
2. Discriminative Listening- Listening when we want to
single out one sound from a noisy environmentfriends voice out of a crowd.
3. Comprehensive Listening- Listening when you want
to understand.
4. Therapeutic Listening- Encourages people to talk
freely without fear of embarrassment, used by
counselors, psychiatrists, and good friends.
5. Critical Listening- Most active listening style, listener
works hard to decide whether or not what someone
else says makes sense. Evaluates whether or not
what was said was logical, worthwhile or has value.
Noise: interferes with the communication
process
External:
ex: someone's knocking at the door
Internal:
ex: broke up with boyfriend/girlfriend
Barrier: stops the communication process
External:
ex: being deaf
Internal:
ex: being racist
• Why listening matters
1. Good listeners encourage speakers to do their
best.
2. Listening is a thinking skill
• Roadblocks to good listening
Seven deadly habits of bad listening
• Tuning out dull topics
• Faking attention
• Yielding to distractions
• Criticizing delivery or appearance
• Jumping to conclusions
• Overreact to emotional words
• Interrupt
– Listening to speeches
1.The Beginning- Try to figure out what the speaker will tell you. Predict
what will come next.
2. The Middle- Use critical listening skills during the body of the speech.
Question the accuracy and fairness of the speakers message. Most
important part of the speech.
3. The End- Listener should be on guard for emotional appeals and
propaganda.
– Tricks of Language
1.
2.
3.
4.
Propaganda- Material designed to distort the truth and mislead
the audience.
Testimonials- You should agree because celebrities do.
Jump on the Bandwagon- Everyone else is aboard- don’t be left
out.
False Comparison- Comparing unlike things- apples with oranges.
–Listening Spare Time
Most people speak at a rate of about 125 words per minute;
we can listen intelligently to 400 words per minute. We
listen faster than we speak. The difference between what we
listen to and what we could listen to is called Listening Spare
Time.
– How to use Listening Spare Time to be better
listeners:
E- Explore- try to anticipate what the speaker will say next.
A- Analyze- Analyze the speakers message
R- Review- Mentally review what you have heard.
S- Search- Search for hidden meanings
A good listener will do the following…
– Provide encouragement- show acceptance. Use door openersshort phrases such as “Oh?”, “How’s that?”, “I see.”
– Asking for Explanations- Speakers usually welcome questions.
– Paraphrasing the message- Repeat the speaker’s message in your
own words.
– Summarize the message- Condense the important points into a
brief statement.
– Putting it down on paper- Take notes. Notes automatically increase
your listening and memory skills.
Terms
– Stack the deck- The speaker gives only one side of an
argument.
– Name Calling- Speaker gives someone a negative label
without any evidence.