Transcript Slide 1

IVR (Interactive Voice Response)
Virtual Number is your personal reception hosted virtually in cloud telephony environment. In this you get a
personal telephone number where your customers can call 24x7. Customers calling to your number are greeted
with a message customized specially for you and can select extension set by you to speak with concerned
person, leave a voicemail or send a fax to you!
Virtual Receptionist is a Phone Service for your Business Which Is:
Features
Welcome Message
With Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small multiple departments can be created to give the impression of a bigger company.
Multiple Extensions
With Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small multiple departments can be created to give the impression of a bigger company.
Call Forwarding
Virtual Receptionist allows you and your employees to stay connected from the road, at home or
anywhere they go. With Call Forwarding, you and your employees can be reached on virtually any
telephone in the world whether on your cell, in the office, or at home.
Features
Call Details
Virtual receptionist allows you to keep track of all calls made on your number with details such as caller
details, time and duration of call, recordings of call etc in real time from anywhere using online control
panel.
Call Recordings
Call recording is great for Consultants, Lawyers, Real Estate Agents, and other professionals looking to
record contractual conversations.
After Hours Support
Ask any businessman and he will have stories to share about a big order that came when he was working
late in the office. However for every single order won-many are lost because the phone was not answered.
Call Transfer
Virtual Receptionist allows you & your employees to stay connected from the road, at home or anywhere
you go. With Call transfer, you and your employees can be reached on virtually any telephone in the world
whether on your cell, in the office, or at home.
Features
On Hold Music
On Hold Music from Virtual Receptionist is a great way to keep your callers happy and engaged while on
hold. You can choose from several available music selections or create your own custom music and on
hold commercials.
Conferencing
The audio conference feature allows companies to reduce cost of face to face meeting & work on real time
for discussing various issues that require employees / other person to gather together to exchange ideas &
information. The employees are no longer require to present physically for attending a meeting.
Mini CRM Integration
Track & manage customer data with the new Mini CRM Integration. Add call summary in Notes for later
review. Use the follow up section to schedule action on a later date.
Click to Call
Virtual Receptionist provides outgoing call facility at the client backend. Outgoing calls can be made from
the computer by clicking on the phone icon situated next to the numbers on the Call Logs View and
Customer Contact View.
Features
Toll Free Numbers
As a small business owner, often times you're competing with larger companies. An 1800 number / Toll
Free Number can make your business more accessible to your customers.
Vanity Numbers
It is important for certain types of business to have eye catching numbers. When people hear the number
on radio advertisement or see the number displayed on a hoarding, banner, print or TV - they memorize it
immediately.
Number Portability
Your existing number (mobile or tollfree) has already been circulated in the market and is present on the
business cards and stationery. Using Number Portability it is possible to migrate your existing number on
the Virtual Receptionist platform seamlessly.
For Lowest Price and Best Quality Long Code Services Call : 9891199900 / 9891199922
For Reseller Information Contact Mr. Gaurav : 9811428728
Thank You