Transcript Slide 1

InTouch Order Management
Ebusiness @ Tech Data
www.techdata.com
Overview
1. Looking up Order information
2. Order Overview
3. Shipped Orders
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1. Looking Up Order Information
Three tabs are available:
Order Search, Orders and Shipping
Open Order
Management
Order Search
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1. Looking Up Order Information
Look up orders using:
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- Your order reference
- Tech Data reference
- Delivery note number
- Serial number
- Tech Data product number
- Vendor product number
Select here whether you
want to look up open
orders or partially
delivered orders and
what order type (InTouch,
XML, EDI)
1. Looking Up Order Information
Select orders with status:
- Deleted
- Modified (price, quantity, delivery date)
- Delivery date expired
- Blocked
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2. Order Overview
Click on the tab Order, Order Headers to
receive a general overview or select Order
Lines for a detailed overview of the orders on
line level
This is your order overview including :
your order reference, Tech Data order reference, number of lines,
order type, status, details.
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2. Order Overview
Select Order Lines to receive a detailed
overview of your orders
The plus sign
indicates that
delivery of this
article will be
spread out over
several days
This is the order line overview including :
your order reference, Tech Data order reference, line number, article references,
description, quantity ordered, quantity delivered, status, order value.
You can also export this overview to Excel, make a printout or consult the order
flow (view/track).
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3. Shipped Orders
Click on the tab Shipping to trace
your orders
Use Shipping headers to look up
orders by delivery note number
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Trace Proof of
Deliveries at the
carrier website
Print or
save
results
3. Shipped Orders
Select Shipping Lines for a detailed overview of shipping information per product.
Shipping Lines include delivery note number, delivery dates,
order reference, order line, product reference, description, delivered quantity and
invoice number
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3. Shipped Orders
Trace serial numbers using Serial
Number Tracking
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Questions?
[email protected]
www.techdata.com