Transcript Facoltà di Economia Lingua Inglese CdL Economia e gestione dei servizi turistici

Facoltà di Economia
CdL Economia e gestione dei servizi turistici
Lingua Inglese
3. Job-seeking
a.a. 2008/2009
JOB-SEEKING
English words or expressions connected with ………….
.
JOB-SEEKING
To apply (for)
application
applicant covering
letter CV job-search process analysis of work
market for sector identification of job(s)
application (form) post electronically brief
interest and contribution HR – Human Resources
Department
selection procedure
short-list
candidates
to interview
interview
position /role training
professional development
keen
enthusiastic
career plan
ambition
ambitious
skill
application n [C] a formal, written request for something [domanda, richiesta]- job
application a formal request to be considered for a job: [domanda di lavoro] We are
considering your application for the job of marketing manager. - apply v [+ for]:
[richiedere, fare domanda di] He applied for the job of sales assistant. - job
applicant n [C] [chi presenta domanda di lavoro] someone who is applying for a job
candidate n [C] someone that a company is considering for a job: [candidato] We
are interviewing the candidates on Friday.
career n [C] a profession or job you have trained for and intend to do for your
working life, and which offers the chance to improve your status and salary:
[carriera] I'm hoping to have a career in law. Collocations careers advisor, careers
advisory service, change careers
curriculum vitae abbreviation CV n [C] a document that gives details of a person's
experience and qualifications: [curriculum vitae, abbr. CV] It is important to prepare
your CV in the right way. Synonym resumé [curriculum]
experience n [U] knowledge or skill that you have from doing a particular job:
[esperienza] He has years of experience in selling.
headhunting n [U] finding a manager with the right skills and experience to do a
particular job, often by persuading a suitable person to leave their present job:
[caccia di teste] We could ask a headhunting firm to find a new production director.
- headhunter n [C] [cacciatore di teste]
human resources abbreviation HR n [plural] the department in a company
that deals with recruitment, training and helping employees: [Risorse
Umane abbr. RU] He works in human resources.
interview n [C] a formal meeting where someone is asked questions to find
out if they are suitable for a job: [colloquio] I have an interview for a job at
Microsoft next week. - interview v [T] [sottoporre a un colloquio]
job n [C] the regular paid work that you do for an employer: [lavoro] What's
your job? I'm applying for a new job.
qualification n [C] an examination that you passed at school, university or in
your profession: [titolo di studio] Candidates must have a university
qualification. - qualify v [I] [avere le competenze] - qualified adj [qualificato]
recruit v [T] to find new people to work for an organisation or company:
[assumere] We're recruiting 20 new graduates this year. - recruitment n [U]
[reclutamento, assunzione]
salary n [C, U] money that you receive as payment for your work, usually
every month: [stipendio] The company offers good salaries. Collocation to
earn a salary
staff n [plural] the employees of an organisation: [personale] A new
manager is going to join the staff next month. Synonyms employees,
workers. [dipendenti, impiegati]
Job-seeking
Keynotes
Job-seekers look for work in the job market;
employers offer jobs to people with the right
qualifications and experience. People who know
what kind of job they want can look at job
advertisements for a suitable position. Others may
go to career advisers to ask for help in starting or
managing their careers. Large companies have a
Human Resources Department, which deals with
recruitment and hiring employees, and also
manages career development within the company.
Employment
applicant; application; application form; apply;
candidate; curriculum vitae; employment agencies;
interview; job description; job vacancies; references;
short-listed
Many people looking for work read the (1)
………………………….advertised in newspapers by companies
and (2)…………………………. To reply to an advertisement is to
(3) ……………….. for a job. (You become a (4)………………..or
an (5)…………………………..) You write an (6) ………………….., or
fill in the company’s (7) …………………………, and send it,
along with your (8) ………………….. and a covering letter.
You often have to give the names of two people who are
prepared to write (9) …………………………….. for you. If your
qualifications and abilities match the (10)
………………………………., you might be (11) …………………….., i.e.
selected to attend an (12) ……………………………………
Employment
applicant; application; application form; apply;
candidate; curriculum vitae; employment agencies;
interview; job description; job vacancies; references;
short-listed
Many people looking for work read the (1) job vacancies
advertised in newspapers by companies and (2)
employment agencies To reply to an advertisement is to
(3) apply for a job. (You become a (4) candidate or an (5)
applicant.) You write an (6) application., or fill in the
company’s (7) application form, and send it, along with
your (8) curriculum vitae and a covering letter. You often
have to give the names of two people who are prepared
to write (9) references for you. If your qualifications and
abilities match the (10) job description, you might be (11)
short-listed, i.e. selected to attend an (12) interview.
Employment
The Member States of the Union have put into place a
comprehensive European Employment Strategy to
create jobs and fight unemployment.
Employment
VERBS:
Employ; hire (for a short time or for a
particular purpose, BE); appoint; recruit;
assign; train; dismiss; sack (infml); fire
We hired (employed) an advertising
company to help sell our new product;
We are going to appoint a new history
teacher
Most of the managers there are recruited
from abroad
If you’re late again, you’ll be dismissed
I’ve just been sacked
JOB (c); WORK (U); OCCUPATION (formal)
What you do to earn your living
Skilled/unskilled work
He’s been out of job for months;
I could never do a nine-to-five job;
Please state your occupation on the form;
Foreigners need a work permit
I go to work by train
ALSO:
She put a lot of work into writing her thesis;
Work on the tunnel will begin soon;
POST/POSITION more formal for a particular
job. He has been appointed to the post/position
of managing director
Some more vocabulary …
office manager HR or Personnel,
supervisor, subordinates, workers, staff,
employees,
employer, boss
to hire=to employ=to recruit,
to fire=to sack=to make redundant=to
dismiss=to lay off, to resign,
to nominate=to appoint, salary=wage
payslip payroll


Wages-Salary-Pay-Remuneration-earnings
Perks – fringe benefits

Monetary(salary, benefits, prizes) and nonmonetary incentives (new projects,
promotions).

Non-monetary ways induce attachment to
the firm/company

Human resources departments are responsible
for recruiting anew personnel.

Candidates are initially asked to to provide a
curriculum vitae (CV) or resumé (AmE) which
gives information about their qualifications,
experience and skills.

The recruiter then screens the applications and
selects candidates for interview.

Successful applicants are hired and put on the
payroll.
Vocabulary p.68
Match the words and phrases 1-3 with the
definitions a-c
a.
1.
Apprenticeship
2.
Work placement
3.
Graduate
trainee scheme
b.
c.
1c, 2a, 3b
Students often take a temporary job
during their studies – for little or no pay
– because they want to get experience
Big companies accept a number of
newly qualified people to work for one
year. They get general experience by
working in different departments. They
may or may not get a permanent job at
the end.
A young person learns a skill or trade
by working under supervision in a
company. They have a contract to work
there for a fixed number of years
Job-seeking
(Reading Comprehension2 ) p.69
The online job market

-
General:
What is this article about?
What sort of company do you think Monster.com is?

PARA I: ‘Profitability’ means
A. producing earnings;
B. being advantageous
Job-search, marketplace – compound words

PARA II: What is the meaning of the verb ‘launched’?
Can you give a synonym? It ‘accounts for’ means that …
Advertising – ad(s) – advertisement
Job-seeking
(Reading Comprehension) p.69
The online job market
PARA III: What does ‘allow’ mean? Can you suggest a
synonym?
 PARA IV: Can you give a synonym of ‘speed up’? What
is the meaning of the word ‘threat’? And of the verb
‘post’? What is the antonym of the adjective ‘vast’? What
is its noun? Can you think of similar words?
Can you give a synonym for staff?
“Demand for their help in filling lower-level jobs has fallen”
…
 PARA V: ‘reaches’ means that …

Job-seeking
(Reading Comprehension) p.71
Human Resources Assistant – Recruiting
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
General:
What is this article about?
PARA I: What is ‘recruiting’? What is the meaning of
‘range of duties’?
An employee who doesn’t work full-time works … Can you
give a synonym of the expression ‘to be responsible for’?
PARA III ‘environment’ refers to
A. nature, B. ambience, C. work conditions
PARA V: What is the meaning of competitive
compensation? And what is a benefits package?
Question forms - A Job Interview
1.Since 1998
HOW LONG HAVE YOU WORKED FOR
YOUR PRESENT COMPANY?
2.Yes, I am. I like it very much
ARE YOU HAPPY THERE? DO YOU LIKE
IT THERE?
3. It’s interesting. I like the people I
work with and my boss gives me plenty
of autonomy
WHY? WHAT DO YOU LIKE ABOUT IT?
Question forms - A Job Interview
4. Because I want to work in a company
that is stronger in the Asian market
WHY ARE YOU LEAVING?
5. I’m determined. I never give up
WHAT IS YOUR BEST QUALITY?
6. Sometimes I work too hard. I just
don’t know when to stop.
AND YOUR WORST?
7.Spending time with my family. Playing a
little golf
WHAT DO YOU LIKE DOING IN YOUR
FREE TIME?
Curriculum Vitae

Personal details

Education

Work experience

Publications / participation in
conferences
Curriculum Vitae

GRANTS (SCHOLARSHIPS) RECEIVED:

PROFESSIONAL MEMBERSHIPS:

INTERESTS/ HOBBIES:


REFERENCES:
The following persons have written
letters of recommendation on my behalf:
KRISTINE HOWARD 22293 Co. Rd. 20
Goshen, IN 46528
[email protected]
http://www.nd.edu/~khoward1
Education
Undergraduate: Currently a Senior at the University of Notre Dame,
South Bend, Indiana
Majoring in Film, Television, & Theatre B.A. pending graduation May 1999
Notre Dame Scholar Honors Program Student
Secondary: Graduated in 1995 from Lakeland High School, Lagrange,
Indiana Valedictorian (#1 out of approx. 140 students) Indiana Academic
Honors Diploma National Merit Scholarship winner
Interests and Activities
Undergraduate: Spent Spring 1998 semester in London, England as part of
Notre Dame London Program; Created The Roald Dahl Home Page in honor
of famous children's author. Mentioned in USA Today
Correspondent for campus newspaper, The Observer Secondary:
Spent Summer 1994 in Krefeld, Germany as part of Indiana University
Honors Program in Foreign Languages; 3–year member of Speech team 4–
year member of Tennis team; Amateur Theatre productions; President of
Student Council;
KRISTINE HOWARD 22293 Co. Rd. 20
Work Experience
5/96 – present Coachmen Industries, Inc., Middlebury,
Indiana Web Designer
from 5/97 – 1/98 and 5/98 to present Responsible for
creating and maintaining all company websites
Purchasing assistant
from 5/96 – 8/96 and 12/96 – 1/97 Duties involved data
entry, correspondence, file maintenance, and answering
telephone
1/96 – 5/97 Office of Information Technologies,
University of Notre Dame, South Bend, Indiana Quality
Improvement Council Secretary Duties involved attending
meetings, taking minutes, and posting on website
References
Can be provided upon request. E–mail me if interested.
Language
1 Match the two halves of these sentences. Write your answer here:
1___, 2 ___, 3 ___, 4 ___, 5 ___, 6 ___, 7 ___, 8 ___, 9___, 10___
1
2
3
4
5
6
Don’t touch
Pass me my
Please read
Let’s take a
If you don’t want the job,
Please write your name on
the list if
7 Tell me
8 Do
9 Let’s make
10Don’t
a) the instructions on the
form.
b) when you leave.
c) that lever.
d) interrupt, please.
e) phone, please.
f) say something.
g) not enter.
h) a decision.
i) break at lunch.
j) you want to attend.
2 Read parts of four adverts from a careers
magazine. Write in these missing words.
interview / scheme / contract / find / ads / resume /
trade / apprenticeship / apply / headhunting
We currently have three vacancies on our graduate
trainee (11)____________. You can
(12)___________ online at…
Please send us a copy of your (13)____________.
Selected candidates will attend an (14)____________
at the end of this month.
Learn a (15)____________ and join a local firm! We
would like to offer an (16)_____________ in
building. You receive training and a five-year fixed
(17)_____________.
Are you having problems finding staff? Or perhaps
you’re tired of scanning the job (18)____________
for a new position. Contact us. We’re the experts in
(19)____________ professionals for key
management roles. Let us (20)___________ the right
person for the right job.
Complete this table of words.
VERB
NOUN
PERSON
(21)_____
employment
(22)_____
(23)_____
advertisement
_____________
_________
(24)_____
applicant
communicate
(25)_____
_____________
Career skills
Someone is explaining how to use some
new computer software. Each sentence
includes one extra word. Cross it out
and write it at the end.
26 First, make it sure you put the disc
in._________
27 Don’t not forget to shut down any other
programmes.__________
28 Always you remember to save your new
work._________
29 It may be the better to save it in this
folder._________
30 If you aren’t sure what to do, just will ask
for help._________
Unit Test 8 Answer Key
Language
1c/2e/3a /4i/5f/6j/7b /8g /9h
/ 10 d
Vocabulary
11 scheme / 12 apply / 13 resume / 14
interview / 15 trade / 16 apprenticeship / 17
contract / 18 ads / 19 headhunting / 20 find
/ 21 employ / 22 employee/employer / 23
advertise / 24 application / 25 communication
Career Skills
26 it / 27 not / 28 you / 29 the / 30 will
Phonetics
[ə'plaɪ]
['kʌvərɪŋ] ['letə(r)]
['haɪə(r)] ['faɪə(r)] ['prɑses /'prəʊses]
[ʃɔrt /ʃɔːt] [lɪst] ['ɪntə(r)vjuː]
['hjuːmən] [rɪ'sɔrs ,-z- /-'sɔːs ,-z-]
[se'lec·tion || sɪ'lekʃn] [rəʊl]
[prə'sɪːdʒə(r)][æm'bɪʃn]
[ɪn‚θjuːzɪ'æstɪk] [dʒɑb /dʒɒb]
[wɜrk /wɜːk]
['leɪbə(r)]
ETIQUETTE
Etiquette is the name we give to the rules for
being polite in a social group. Business
etiquette is important for people who often
have to make new contacts and build
relationships in their work. Politeness can also
help to improve the working environment for
people in the same office. Some cultures and
situations are formal, which means that we
have to follow rules; other cultures and
situations are more informal.
Examples of bad manners
Arriving late for a meeting
 Ignoring people when you meet them
 Shouting an order at someone
 Not apologising if you offend someone
 Being rude to people who offer to help
you
 Using bad language

Listening comprehension
Janet Stubbs, a professor of communication, talks about
politeness in the workplace. Listen to part one and complete
what she says.
Politeness is about showing ____________ for others. It
means thinking about other people’s __________________.
Listen to part two and answer the questions.
1. Who are we usually polite to in a business environment?
Give 2 examples.
2. Why is it better if managers show respect for their
workers?
Complete the extracts with words from the
box. Then listen to part two again and check.
Hierarchy
1.
2.
3.
rules
status
subordinates
In formal situations, it is a good idea
to follow standard __________ when
making new contacts.
Politeness is often linked to ________.
We are more polite to people who are
above us in the organisational
___________ .
Etiquette: p. 26-27




Vocabulary 1 – Complete the extract
Vocabulary 2 – Synonyms
Vocabulary 3 – Prefixes: un-, in-, dis-, im-.
Listening comprehension exercise on business
etiquette in other cultures
Personal qualities and
management styles
Vocabulary 1 – Complete the extract with
the following words: enthusiasm, courage,
loyalty, talent, ambition, initiative
 Vocabulary 2 – Complete the text
 Vocabulary 3 – Multi-part verbs to take

Grammar pp.130-132
Prepositions
 Present perfect and past simple
 Complete the text with the present
perfect or past simple form of the verbs
in brackets

WORD BUILDING
VERB
1. MAKE A FORMAL REQUEST
2. TEST OF SOMEONE’S SKILLS
NOUN
PERSON
APPLICATION
EVALUATE
3. ASK A CANDIDATE QUESTIONS
INTERVIEWER
4. MAKE A PLAN FOR SOMETHING
THAT WILL BE BUILT
DESIGN
5. EVALUATE
ASSESS
6. PROCESS BY WHICH PEOPLE
EXCHANGE INFORMATION
7. CHOOSE SOMEONE FOR A POSITION EMPLOY
TRANSACTOR
Company Structure
STEEP(TALL) HIERARCHY: Many levels of management
(hierarchical and bureaucratic organizations)
FLAT HIERARCHY: light organizational structure
More equality and flexibility less traditional company
Company divisions/departments:
IT, HR, LA, F, C
Information Technology, Human Resources, Legal Affairs, Finance,
Communications
PRESIDENT-CHAIRMAN
BOARD OF DIRECTORS (BOARD OF MANAGEMENT)
MANAGING DIRECTOR (CEO: CHIEF EXECUTIVE OFFICER)
GENERAL MANAGER (JUNIOR, MIDDLE, SENIOR)
Hierarchical structure
Hierarchical structure
Office workers ‘admit being rude’
Most office workers say they are rude or badmannered at work. Two out of three ..............
regularly arrive late .............. , most ..............
emails and three .............. four use .............. . In
a .............. of 1,000 workers, two-thirds say that
.............. is the reason for their bad manners.
Other common examples of .............. include
ignoring colleagues and .............. mobile phone
calls .............. .
Office workers ‘admit being rude’
Most office workers say they are rude or badmannered at work. Two out of three workers
regularly arrive late for meetings, most ignore
emails and three out of four use bad language. In
a survey of 1,000 workers, two-thirds say that
pressure of work is the reason for their bad
manners.
Other common examples of bad office etiquette
include ignoring colleagues and answering mobile
phone calls during meetings.
Using mobile phones in meetings is ...................
and ................... , research by the University of
Surrey ................... . If you respond to a call when
speaking to somebody, it ................... that the
phone call ................... the person, the survey
.................... If you answer a call during a
meeting, it could mean that ................... the
meeting ................... important.
Mr Jacobs, ................... of Office Angels, a
................... , says it is easy for people to forget
their manners ................... , which is often very
informal and .............. Workers ...................
proper etiquette such as introducing people at
meetings, and this is often ................... for
working relationships.
Using mobile phones in meetings is impolite and
distracts others, research by the University of
Surrey shows. If you respond to a call when
speaking to somebody, it means that the phone call
is more important than the person, the survey said.
If you answer a call during a meeting, it could
mean that you think the meeting is not important.
Mr Jacobs, managing director of Office Angels, a
recruitment firm, says it is easy for people to forget
their manners in the working environment, which is
often very informal and very busy. Workers can
forget proper etiquette such as introducing people
at meetings, and this is often bad for working
relationships.
Psychologist Dr Colin Gill .................. that people
are not .................. they were twenty years ........
Now some .................. are actually ..................
in training their .................. to be polite. Office
Angels is .................. people to arrive on time for
meetings, .................. mobile phones and
.................. bad language. “Avoiding bad manners
at work is such .................. ,” Mr Jacobs says,
“and .................................................................
......................................... and your relationships
with others”.
Psychologist Dr Colin Gill believes that people are
not as polite as they were twenty years ago.
Now some organisations are actually investing
money in training their junior managers to be
polite. Office Angels is encouraging people to
arrive on time for meetings, turn off mobile
phones and avoid bad language. “Avoiding bad
manners at work is such a simple thing to do,” Mr
Jacobs says, “and it can have a dramatic impact
on improving your working environment and your
relationships with others”.