Transcript PowerPoint Lecture

Chapter 11
Delivery:
Engaging
Your
Audience
1
What We Will Discuss
• Speaker and adapting to audience and
speech situation
• Types of speeches
• Nonverbal behavior


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Eight dimensions of nonverbal system
Controlling self-adaptive behavior
Nonverbal behaviors that affect the audience
• Nonverbal and effective delivery
• Improving credibility
• Proactive vs Reactive speaking
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Methods of Delivery
• Manuscript =Written out word for word
• Memorized = Committed to memory
• Impromptu = Off-the-cuff speaking

Excellent tips in textbook
• Extemporaneous: A blend of preparation
and spontaneity

the best choice for most situations
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Adapting Your Delivery To . . .
• Diverse audiences:

Consider the cultural norms of the
audience
• The occasion

Check on the room beforehand; plan your
delivery accordingly (e.g., microphone)
• Your personal style?
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Using Your Voice
• Vocal production = “Vocalics”

Match to general and specific speech purpose
• Volume
• Pitch
• Range
• Rhythm
• Tempo
• Articulation
• Speak in your own voice
Practice to become competent
 Match to general speech purpose
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Nonverbal Characteristics of Delivery
•Continuous

Cannot NOT communicate
•Simultaneous use of channels

All the senses
•Spontaneous

Hard to regulate
•What nonverbal behavior reveals
Exercise caution
Cultures differ
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Nonverbal Communication System
• Environment = physical surroundings

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Internal = state of humans
Zone of Interaction = area where speaker must
maintain eye contact
• Speaker movement and interaction with audience
• Speaker immediacy by moving into audience
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Traditional Zone of Interaction
Insert Exhibit 11.2
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Shifting the Zone of Interaction
Through Movement
Insert Exhibit 11.3
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Nonverbal Communication System
• Appearance = effects source credibility
• Eyes = continuous and immediate
• Face = congruent with words spoken
• Gestures = appropriate to speech purpose
• Posture = demonstrates speaker confidence
• Touch = minimize self-adapting behavior
• Time = always consider time constraints
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Tips for Gestures and Movement
• Be natural; your gestures should reflect
your normal conversational style
• Move when necessary to include all of your
audience in the zone of interaction
• Use your hands for illustration
• Don’t hold notes in both hands; keep at
least one free for gestures
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Tips for Appearance, Face, and Eyes
• Be expressive with your face
• Posture affects your credibility
• Your attire affects your credibility
• Continuous eye contact is essential
• Make eye contact with individual members of your
audience
• Avoid favoring a specific audience segment or person
with your eye contact
• Dress appropriately and lose the ball cap/sunglasses
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Making the Most of Nonverbal Behavior
• Use Nonverbal behaviors to…

Excite the audience
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Repeat your message
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Contradict your message
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Substitute for a verbal cue
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Deliver a powerful speech
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Complement your message
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Increase perceptions of immediacy
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Proactive Delivery
• Rehearse
• Time your speech
• Avoid self-adapters
• Use natural gestures
• Take control of your appearance
• Take control of your environment
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