Transcript Communications, A. Gros and M. Allen

IAQG
Communication
M. Allen, UTC
A. Gros, AECMA
Kyoto General Assembly
March 2002
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Matching the need of
Aerospace company
• Communication is a strategic issue for IAQG business :
Identify our “target”
within our companies, through our supply chain, up to the
customer, within the Aerospace and Quality communities,
with other interested parties (Aviation Authorities), ...
Use of all Communication supports / means
 use the best vehicle for information
Dedicated IAQG Communication Team
 Contribute to the IAQG strategy / Improvement Initiatives
•
Possibilities of improvement
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March 2002
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Matching the need of
Aerospace company
• Interactive Communication forums
Aerospace community world wide
with
the
IAQG General Assembly
Conferences, CQCA, ...
• Day to day easy access Communication tools :
Environmental friendliness Web
 Partnership & co-operation network
Communication papers
Point of contact
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March 2002
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Easy Access - Single source
AECMA web
IAQG Website
www.iaqg.org
SAE web
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http://www.aecma.org
SJAC web
http://www.sjac.or.jp
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IAQG Press Releases
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March 2002
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IAQG Communication papers
• IAQG leaflets, for IAQG general presentation
• IAQG news letter: short information intended to be released after
each IAQG meetings, distributed through IAQG channels
NEWS
April 4, 2000
“ 9100 standards” Alignment with Year 2000 Revision to ISO
9001
The International Aerospace Quality Group (IAQG) at their March 2000 meeting
in Tokyo, Japan agreed to align the existing requirements of the international
aerospace quality management system standard (AS9100, PrEN 9100, SJAC
9100) to the year 2000 revision of ISO 9001 while concurrently retaining the
Kyoto General Assembly
existing version of the 9100 standard until November 2003.
March 2002
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Availability of IAQG standards
Kyoto General Assembly
March 2002
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Point of contact
• One Communication focal point per sector :
Americas : [email protected]
Europe : [email protected]
Asia
: [email protected]
• Communication team members
US : G. Barker, D. Buehler, C. Adkisson, G. Brothers
Europe : S. Shepherd, A. Gros
Asia : N. Kobayashi, N. Katagiri
• IAQG Web master :
Mark Allen : [email protected]
Kyoto General Assembly
March 2002
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Consultation with customers
The IAQG is keen to consult with all customers to:
ensure the global nature of improvements
to maximise the benefits to all
to ensure all customer issues are considered and dealt
with in an agreed manner
to offer involvement and / or ongoing consultation
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March 2002
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Possibilities for improvement
• We need your feed back
technical issues
 IAQG achievements / deliverables
 Potential new IAQG activities
Use of other communication network / channel proposal
General information content
 Elements of a key communication
 Measurement of a good communication
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March 2002
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Possibilities for improvement
• Our expectations :
to communicate often / as necessary
to be accountable
to co-operate on initiatives that make our
business easier, faster AND safer.
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March 2002
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The IAQG next events
• IAQG General Assembly planning
– Dallas (US), 25 September 2002 (back to back with the
Conference on Quality in Commercial Aviation - CQCA)
– Edinburgh (Scotland), April 10, 2003.
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