Transcript CMS - DNN

Technical Communication
and DNN
Who is KEA?

KEA is an Italian SME specialized in
developing

Content Management Systems (CMS)
 Argo CMS

Cross Media Publishing solutions

For the Technical Communication

The users of our solutions are the Technical Writers
Technical Writing
Introduction
What is Technical Writing?

Technical Writers

Manage content
 Publish
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Technical documentation


Manuals for installation, use and maintenance, online
helps, quick references, troubleshooting guides…
Product information

Product and spare part catalogues, pricelists,
datasheets…
Aims of Technical Writing

Product

Configuration
 Selection

Secure

Installation
 Use
 Maintenance

Of the product
Challenges of Technical Writing
Assure contents quality
 Publish


Cross media outputs

For different targets, levels, markets


Concerning different product variants
Save time and costs

Editing and versioning
 Translation and localization
 Publication
Technical Writing
Tools
1/2
Tools for Technical Writing

Authoring Tools

CMS for the Technical Writing
Single sourcing
 Content Variant Management
 Tagging and conditional reuse
 Integration with other data sources

ERP, PDM and PLM, PIM and SPIM, MAMS and DMS…
 TMS…


Workflow management
2/2
Tools for Technical Writing

Publishing Tools

Automated publishing

Print media and CD/DVD/USB

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XML-based integration with Desktop Publishing tools
 MS Word, Adobe InDesign and FrameMaker…
Web, mobile and apps

XML-based integration with Web CMS and applications
 DNN…
How to manage
Technical Communication
with KEA’s solutions
Authoring and Publishing Tools

Technical Writers use

KEA Argo CMS

As authoring tool


Integrated with other data sources
DNN

As tool to automatically publish online
Technical documentation
 Product information
 E-commerce

1/2
Integration Argo CMS-DNN

Integration Argo CMS-DNN through
custom Modules developed by KEA

Modules to automatically publish
Online helps, guides, manuals
 Knowledge bases
 Product and spare part catalogues
with e-commerce functions
 Product configurators
 Collections of resources…

2/2
Integration Argo CMS-DNN


Conditional reuse
Custom DNN Modules

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Single sourcing
Tagging
Content Variant Management
Integration with data sources
Web and Mobile





Online helps
Knowledge bases
Catalogues
E-commerce
Configurators
Plus of Argo CMS
Single sourcing
 Content Variant Management
 Tagging and conditional reuse
 Integration with other data sources
 Cross Media Publishing modules for


MS Word, Adobe InDesign and FrameMaker
 DNN, XML, HTML

Workflow management
1/3
Plus of DNN

Framework based on Microsoft technology


Affordable costs


Easy integration with other tools
used by SMEs, especially in Italy
Installation, maintenance, customization
Integrated management of roles, users
and permissions
2/3
Plus of DNN

Enrich documentation with
community functions

News
 Blogs and forums
 Integration with social media

Log information

To improve documentation
based on the user’s need
3/3
Plus of DNN

Can be used to publish documentation,
but also to manage the whole company’s
web site

Easy to learn and to use
 Integration between standard, third party
and custom Modules
DNN is a flexible, scalable and versatile
Web CMS and publishing tool
Use Case
www.sicutool.it
Authoring and Publishing Tools

SICUTOOL uses

KEA Argo CMS
 ERP


As authoring tools
DNN

As online publishing tool

Through custom Modules developed by KEA
Argo CMS

Product Information Management

Single sourcing

Item #, descriptions, images, technical information,
norms, accessories and spare parts…

Translations
 Workflow management
 Tagging and conditional reuse
 Cross Media Publishing modules for

DNN, MS Word and Adobe FrameMaker
Argo CMS
ERP

Other Product Data





Item #
Price
Availability
Packaging
Weight
DNN

Product Catalogue & B2B E-commerce

Navigation by product categories
 Search by


Product card



Item number, description, norm…
Accessories and spare parts, technical
documentation, news and updates…
Shopping cart
Web site
DNN
Other Use Cases
Product Configuration
Online Help
Print-to-Web Integration
Navigation
Print-to-Web Integration
Videos, Illustrated Procedures, 2D/3D
Print-to-Web Integration
Quick References
Community
News, Blog, Forum and Socials
Dictionary


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
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

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CMS
DMS
ERP
MAMS
PDM
PIM
PLM
SPIM
TMS
Content Management System
Document Management System
Enterprise Resource Planning System
Media Asset Management System
Product Data Management System
Product Information Management System
Product Lifecycle Management System
Spare Parte Information Management System
Translation Memory System
Contacts

KEA S.r.l.
 Via
Strà, 102
 37042 Caldiero (VR)
 Italia



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Tel. e Fax:
E-mail:
Web:
Blog:
+39 045 6152381
[email protected]
www.keanet.it
http://blog.keanet.it/