Client Experience

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Transcript Client Experience

Damian Leibaschoff
Support Escalation Engineer
Microsoft
Becky Ochs
Program Manager
Microsoft
Client Experience Vision
Client Experience Features
Remote Web Workplace
Internal Website (Companyweb)
Windows Vista SBS Gadget
Office Live Integration
Administering Client Experience
Domain join (http://Connect)
Questions
Deliver easy to use I-worker tools and
make them easy to administer
Help SBS Customer to drive revenue by
helping them connect with customers
Access business data, e-mail, desktop anytime,
anywhere (RWW, OWA, SharePoint, connect to
computer)
Communicate and share information
effectively with colleagues, clients and partners
(SharePoint, Office Live workspaces)
Grow business by provisioning public website with
Office Live and drive revenue by marketing and
advertising online using Office Live
Simple, task oriented management tools
(adding PCs to the network)
Remote Web Workplace
OWA
Connect to Computer
Companyweb (SharePoint version 3)
E-mail enabled document libraries
Inbound fax routed to SharePoint
Links Gadget
Administration tools
Connect Computer
Customizing Remote Web Workplace
Deploying the Links Gadget
What’s new
Windows SharePoint
Services version 3 SP1
Secure SSL access on
TCP/987
What’s improved
New home page layout
and defaults
And there is always
the standard
Inbound fax routing
E-mail routing
@companyweb
Distribution list archiving
New feature in SBS 2008
Deployed to client desktops
Contains links to
OWA
Companyweb
Remote Web Workplace
Set of organization links
(administrator configures)
Administrator links (administrator configures)
Customizing Remote Web Workplace
Office Live integration
Managing Links Gadget
http://connect
Pre-requirements
At or above: Windows XP SP2,
Windows Vista RTM, 2003 SP2, 2008
Windows Vista Update KB930955 or Windows Vista
SP1
Framework 2.0
DHCP server providing proper IP and suffix
Profile migration
No domain profile migration
No private profile migration
Ability to sign up and create public website
for the business, hosted at Office Live
Collaborate and share with customers and
partners through workspaces at Office Live
Drive business revenue through advertising
using Office Live
Understand and increase marketplace
awareness through website reports
Windows Vista only
Windows XP users can use
Remote Web Workplace
for a similar link experience
Customizable
Sections, permissions,
links, and titles
Links section shared with
Remote Web Workplace
Use Connect Computer to streamline your
client deployments in a new installation
Remote Web Workplace enables I-worker
productivity outside of the office
Use a trusted certificate or distribute
Take-Home-Configuration-package to
address browser security warnings
Use the Gadget for a one-stop location of
I-worker tools and link resources
Use fax routing to get faxes direct to the recipient
Partner Profile
Success Computer
Consulting
Minneapolis, MN
20 employees
250 active customers
Focused on small business
with 10 to 50 users
Solutions focused on
managed services,
SBS, and SharePoint
Microsoft Gold
Certified Partner
TAP Customer Profile
Robby Gordon Motorsports
40 employees
NASCAR® driver and
team owner
Need access to data from
everywhere, including
the racetrack (which has
limited connectivity)
How will SBS 2008 help
Remote web workplace
Windows SharePoint Services
Windows Mobile 6
SBS gives us the opportunity to “E-Myth” our SBS
business
New product – new opportunity to define best practices
Answer file is key – plan ALL of your deployments now
Migration process is a labor-saver
Learn the migration process – don’t do a clean install every time
The migration process is transparent to clients
Prepare for SBS 2008 benefits NOW – get ready!
SBS 2003 sales should be Open Value or Open Business + SA
Start to define your implementation practices in advance –
structured, repeatable process
Prepare your clients and schedule SBS 2008 migrations in advance
The information contained in this presentation relates to pre-release software
product, which may be substantially modified before its first commercial release.
Accordingly, the information may not accurately describe or reflect the software
product when first commercially released. This presentation is provided for
informational purposes only, and Microsoft makes no warranties, express or
implied, with respect to this presentation or the information contained in it.
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.