Transcript OUCC Doing More with Less PowerPoint Presentation

Doing More with Less…
Ontario Universities
Computer Conference
John Marrazzo
JM Associates
[email protected]
http://higheredinfo.com
What’s Wrong Anyway?
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Projects are always delivered on budget
Systems are intuitive to use
More signatures mean better audit
Committees add value
Low bid is a great decision criterion
Vendors always deliver what they promise
Thinking Outside the Box
 Develop Differently
 Exploit Existing
 Stay Simple
 Plan Properly
 Pursue Partnering
Develop Differently
 Throw out the old rules
Performance
is not a measurement
Documentation is not an issue
 Think rapid development and disposal
 Don’t strive for perfection
 Switch focus to the end user
Exploit Existing
 Leverage functionality
 Find synergy among technologies
 Educate about existing capabilities
Digital Library
 UVa Institute for Advanced Technology
in the Humanities
Exploit Existing
 Create awareness
Exploit Existing
 Expand access
Infoed.org SPIN system
Stay Simple
 Streamline processes
UBC Self Admission Process
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25,000 undergrad applications & staff evaluations
12,000 offers
6,000 registrations
minimum of 4 to 8 weeks from application to early offer of admission
Even with web applications,
this is a lot of work and slow response!
Self-Admission Statistics
Number Category
Percent
10,204 Web applications from BC
high school students
5,093 self reported & self evaluated
97%
2,159
self admitted
42%
1,565
wait for May or final grades
31%
1,369
not admissible
27%
50%
Stay Simple
 Simplify scope
 Deliver intuitive solutions
 Deploy simplified interfaces
Simple Interfaces
 Harvard
 UBC
UBC Ask Me
 Responded to approximately
428,000 questions
 Averages about 1,700
questions per day
 Enrolment Services has
reduced by 85% the number of
student inquiry emails
Stay Simple
 Create new polices
 Trust people
 Information is a good thing
 Publish first to the web
Plan Properly
Create a vision
Generate a Strategic Tech Plan
Prioritize projects institutionally
Use a tactical plan
Pursue Partnering
Use open source solutions
Outsource processes and
services
Electronic Portfolios
 Interfolio, inc.
 Chronicle of Higher Education
Pursue Partnering
 Share with peers
 Partner with vendors
What can be…wireless
Study Buddy
eSuds
What can be…wireless
Security Web cams
Palm campus tours
Real-time sports scores
Online reference materials
Improved customer service
OUCC logo contest
How to start…
 Create an STP and use it
 Communicate everything to everyone
 Change processes then systems
Talk To Me Like I Am 4!