Transcript Powerpoint file - IT Services

IT
at the University of Oxford
http://WelcometoIT.ox.ac.uk
IT Services
13 Banbury Road
Reception (2)73200
Help Desk: (6)12345
[email protected]
Agenda
University card
IT Services: what facilities and who can use them
Your Oxford account & your Email
Network connection, use, and remote access
What can go wrong?
Personal web space;
OxFile
IT Learning Programme
WebLearn;
Backup
Other resources;
Useful web links
IT at the University of Oxford
March 28, 2016
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University Card
Oxford University identity card
Sign the back NOW
Carry it with you at all times
Used to access  IT Services facilities
 libraries
 departments
 College facilities
If lost report immediately to:
College Office/Porters/College IT Dept/Library
Lost cards incur a £10 replacement fee
IT at the University of Oxford
March 28, 2016
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IT Services provide
Backbone network, mail, web, UNIX servers
Your department or College’s network is run by your local staff
and we at IT Services cannot set up a connection to it for you
Remote access services (VPN & Eduroam)
File backup and archive (not available to undergraduates)
Personal web space, exchange of large files
IT teaching, WebLearn
Helpcentre
Hardware breakdown service - special rates
Online shop: software, licences & services
IT at the University of Oxford
March 28, 2016
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Who can use IT Services?
Undergraduates
Postgraduates
University and college staff
Academic visitors
Most of IT Services’ facilities are
free to members of Oxford University
IT at the University of Oxford
March 28, 2016
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Activating your Oxford account
When your University Card was issued …
IT Services created your Oxford account ...
and sent you an email containing your
ACTIVATION CODE
Just follow the instructions and your account
should be working within minutes …
https://webauth.ox.ac.uk
Your Oxford account gives you access to email and many other
services including the self-service Oxford Student System
IT at the University of Oxford
March 28, 2016
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https://webauth.ox.ac.uk
IT at the University of Oxford
March 28, 2016
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Email at Oxford
Use your University account for ALL University
correspondence
Email addresses can be looked up via the web:
http://www.ox.ac.uk/contact
or use the Global Address List within Exchange
Obey the University’s rules for computer use
DO NOT disclose your password to anyone
Basic SPAM filtering available through the IT
Services registration pages – please use it!
This is set to medium by default, so watch your Junk folder
You get a 2Gb email quota on Nexus
IT at the University of Oxford
March 28, 2016
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Email Addresses
University email addresses
[email protected]
All new students and staff
have an e-mail address and account created when
their University Card is issued
Graduates generally have addresses for both
department and college.
Normally both go to the same Oxford account but …
a few departments still run their own email servers
IT at the University of Oxford
March 28, 2016
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Reading Email
Main University mail service is called Nexus
OWA (Outlook Web App) is the web face of Nexus
https://nexus.ox.ac.uk
Can read e-mail using an e-mail client
Outlook, Thunderbird and others
need the client installed & configured on your computer
Configuration instructions for numerous clients at
http://help.it.ox.ac.uk/nexus/email/clients
Many colleges insist on undergraduates reading
email daily during full term
If you don’t read your Nexus e-mail regularly please
forward it to an account that you do read regularly
IT at the University of Oxford
March 28, 2016
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https://nexus.ox.ac.uk
Use your University (Single Sign-On) login to access
OWA (Outlook Web App)
NB
IT at the University of Oxford
March 28, 2016
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Webauth/SSO login
The webauth or SSO (Single Sign-On) login screen is
used for most services other than Nexus
IT at the University of Oxford
March 28, 2016
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Manage your IT Services Accounts
Login via www.it.ox.ac.uk
Manage accounts
Set, update or view Nexus mailbox settings
SPAM filter settings
Email forwarding
Email usage and quota
IT at the University of Oxford
March 28, 2016
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Connecting to the network
College or department specifics
Local connections, run by college or department
IT services cannot set up a connection to a
College or Department network for you as we do
not run the network inside the college or department
You must:
have anti-virus software installed and kept up to date
(Sophos is free to all members of the University)
keep your OS updated (e.g. Windows Update)
Wireless network connections
OWL (Oxford Wireless LAN); Eduroam
IT at the University of Oxford
March 28, 2016
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Network usage
Peer-to-peer file sharing (e.g. BitTorrent, LimeWire) is
frowned upon and may be forbidden by your college or
department.
Non-permitted P2P activity may result in
disconnection or a fine or even a visit to the Proctors
NB Skype is permitted.
Oxford backbone and JANET AUP
Email software
IT at the University of Oxford
March 28, 2016
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Remote Access
Remote Access uses a separate password, NOT your SSO password
http://help.it.ox.ac.uk/network/wireless/
VPN service
–
–
Needed for use of OWL, the Oxford Wireless LAN
Used for access to some resources that are restricted to the University
network when your computer is not directly connected to the OU
network. e.g. on a commercial broadband service or via Eduroam
(below).
Eduroam service
–
–
An international federation of academic institutions which allows its users
to visit other organizations and obtain WiFi access using the same
username and password as they would use at their home institution.
NB you may need to use VPN over Eduroam for access to some
services
IT at the University of Oxford
March 28, 2016
Slide 16
Personal Web Space
Each user is allowed 100MB of web space
Activate it on https://register.it.ox.ac.uk/accman/web
(‘Manage web space’ in IT Services Registration login)
Access using Oxford username and password
Use SCP, SFTP (unsecured FTP is not permitted) to
place files on web space
Need to use “makeweblinks” command on linux server
for SCP connection
Details on IT Services web site
http://help.it.ox.ac.uk/web/personalwebpages/personalguide
May not be used for commercial purposes or to bring the
University into disrepute
IT at the University of Oxford
March 28, 2016
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OxFile: Large File
Exchange Service
Sometimes you want to transfer a file to someone but it is
too large to attach to an email or to put into your personal
web space.
OxFile is the University’s “DropBox” service
Visit it on https://oxfile.ox.ac.uk/
Limits: (file) 25Gb, (folder) 40Gb
Access using Oxford username and password
Can be used for receiving files as well as for passing them to others
Data can be received from/passed to people outside the University
IT at the University of Oxford
March 28, 2016
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What can go wrong?
Computer virus?
protect your computer
software & regular updates available from IT Services
http://help.it.ox.ac.uk/viruses/
Keep machines up to date!
Windows Update
Corrupt/lost files? – Take regular backups
No space for new email?
delete unwanted messages – watch for big attachments
Forgotten password for:
Nexus/SSO? – reset it using your security question
College/dept network? – see College/dept IT Staff
IT at the University of Oxford
March 28, 2016
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Dealing with Problems
Look on college/dept. or IT Services web pages
http://help.it.ox.ac.uk
Then ask college or department IT staff
If all else fails then use the IT Services Helpdesk
E-mail [email protected]
Or call (6)12345 (8.30am-8.30pm Mon-Fri)
Forgotten college or department network
password? IT Services don’t control those so can’t help – see
college or department IT Staff
IT at the University of Oxford
March 28, 2016
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Hardware Breakdown Service
Useful and cheap breakdown cover for your desktop,
laptop, printer, or iPod
iPod cover includes accidental damage
For students registering a computer on breakdown cover
for the first time, there is a 50% discount.
An iPod registered at the same time will also attract a
50% discount
http://help.it.ox.ac.uk/breakdown/
IT at the University of Oxford
March 28, 2016
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IT Learning Programme
http://courses.it.ox.ac.uk
The IT Learning Programme delivers over 200 classroom based IT
courses.
We also offer online video courses via lynda.com
Visit - http://courses.it.ox.ac.uk/lynda
From fundamental courses in the use of standard office packages
through to programming, database design, academic use of office
software, on-line presence, and digital media skills.
We engage industry-leading practitioners to teach a wide range of
digital media skills including creating digital videos and podcasts,
and how to look good in front of a camera.
IT at the University of Oxford
March 28, 2016
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IT Learning Programme
http://courses.it.ox.ac.uk
Attend hands-on, classroom-based course led by expert teachers or learn
24/7 from an online library of videos.
Courses are low cost, typically under £10 per module to cover resources and
access to lynda.com is free
Also drop-in sessions, lunch-time ‘byte-size’ sessions, closed courses,
tailored courses and more
Windows, Linux and Mac
Fully equipped teaching rooms available for hire
Book online http://courses.it.ox.ac.uk
IT at the University of Oxford
March 28, 2016
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IT learning resources online

Many resources are available through the ITLP Portfolio for you
to use in your own time http://portfolio.it.ox.ac.uk

Online video courses via lynda.com
http://courses.it.ox.ac.uk/lynda

lynda.com is free for Oxford University members
IT at the University of Oxford
March 28, 2016
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WebLearn



Virtual Learning Environment (VLE)
Parts are on open access
Parts require login to access


Login using your Oxford username & password
https://weblearn.ox.ac.uk
IT at the University of Oxford
March 28, 2016
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The HFS
(Hierarchical File Server)
Backup and long-term archive services
Automated (robot) tape library
Available to staff and postgrads only
Scheduled and on-demand (24x7) backup
Three copies of your data are made
One copy stored outside Oxford
Protect your data
IT at the University of Oxford
March 28, 2016
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Other Resources
IT Services Shop:
Online service ONLY
For software, licences and services
http://www.it.ox.ac.uk/shop/
Libraries:
SOLO (Not provided by IT Services)
http://solo.bodleian.ox.ac.uk
Subject-specific …
IT at the University of Oxford
March 28, 2016
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Useful Web Addresses
http://www.it.ox.ac.uk
http://welcometoit.ox.ac.uk
http://www.it.ox.ac.uk
https://nexus.ox.ac.uk
https://webauth.ox.ac.uk
https://register.it.ox.ac.uk
https://oxfile.ox.ac.uk
http://help.it.ox.ac.uk/breakdown/
http://courses.it.ox.ac.uk
https://weblearn.ox.ac.uk
http://www.it.ox.ac.uk/shop/
http://www.ox.ac.uk/it/rules/
http://www.it.ox.ac.uk/email/config/
http://www.it.ox.ac.uk/hfs/
http://www.studsys.ox.ac.uk
IT at the University of Oxford
March 28, 2016
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