Transcript What is the TLC? Part of ITS Technology training, info for

CCSF Faculty/Staff
Technology
Resources
Technology Learning Center
 Workshops
 Web sites
 Online Training
Help Desk: 239-3711
Technology Learning Center (TLC)
• Technology training, info, advice and help for
faculty and staff
• Web site: Search for TLC at www.ccsf.edu
• Staff: Carol Reitan, Vic Fascio
– Office: Batmale 312
– Open Lab: Batmale 313
• Works with:
– Help Desk
– TMI (Online Courses),
– ITS
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TLC Components
• Open Labs: Batmale 313 (Lab) M-F 9-4
• Batmale 422 (Lounge)
Open when campus is open
• In-person Workshops: Batmale 313
– Departmental Trainings by arrangement
• Restricted right now: budget; staffing
– Walkthroughs by arrangement
• One-on-one, smaller depts/other campuses
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Training
• TLC Workshops: Online schedule and
Calendar
• @One: In-person workshops in Northern
and Southern Cal, Online seminars,
much more: http://www.onefortraining.org/
• VTC online training: www.vtc.com –
Password on request (239-3711)
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Technology information
• TLC Web site: Tech Directory
– Tech accounts and how to get them
– How to reset passwords for different
accounts
• Main CCSF Web Site: MyCCSF
– Quick access to account applications,
logins, Web4, Calendar, Catalog,
Schedule
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Wireless
• Search for WiFi at
www.ccsf.edu
– Instructions and sign-up
from online
– Must have account to
use CCSF wireless
– Enables wireless use
without password (well,
one-time password)
– Hotspots listed on site
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Help Desk
• CCSF tech help
and information
• Tech problems
• Problem-solving
• Support for
CCSF computers
and software
• 239-3711
• Weekdays 9 - Noon;
1:30-4:30
• Office: Batmale 310
• Staff: James, Alan,
Arnold, Dorothy
• From passwords to Word to Web sites
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Email systems for employees and students
Online Courses
New CCSF Web site
TECHNOLOGY COMPONENTS
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Email
• GroupWise
– For all official announcements
– Apply with paper form
• New: Gmail for Employees
– Apply online: Link on MyCCSF
– Gives access to Google Apps
– Personal Web sites possible using Google Sites
• Students all have CCSF Google Accounts
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Student Gmail
• Students for the first time
have CCSF Google (Gmail)
Accounts
• What instructors need to know
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Online Classlists will list student CCSF Gmail
Student instructions on MyCCSF page
You may be called upon to help
Student Gmail info for Instructors [pdf]
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Online Courses
• Separate department from the TLC:
Tech Mediated Instruction (TMI)
– Online Courses
– Tech-enhanced
• Engine: Open-source Moodle Software
– Branded as Insight at CCSF
– Insight.ccsf.edu
– Departmental OK required for Online courses
– Extensive online help for Instructors/Students
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INSIGHT – (Powered by Moodle)
http://insight.ccsf.edu/
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New CCSF Web Site (CMS)
• Ongoing project
• Web pages for Campuses, Departments,
Projects
• Designated folks from each department
• TLC Training: 3 Workshops
– Listed on Training/Workshops pages
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Welcome!
• We look forward to meeting you!
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Thanks!
• See you in our labs and workshops
• Check our Web site
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