Transcript Member services - Scottish Public Pensions Agency

NEW IN 2012
SPPA LAUNCHING MEMBER
ONLINE WEB SERVICES
Diane Gladstone
Philippa Brosnan
Member Web Services Project Team
Presentation By:
www.sppa.gov.uk
What will
provide?
Stage 1 Members - Spring 2012
Secure area of website with login access
View Benefit Statement online
Print statement or save it for later use
Use online calculators to estimate pension
and lump sum options
Contact us directly online
Future Developments – Pensioners
Webpage – Registration
Benefits to Employers
 No requirement to arrange for delivery, storage and
distribution for members pension benefit statements
 No more data security concerns
 Savings in resources and costs
 Members can contact SPPA directly online with
membership/pension queries
How can Employers help?
 Publicise online service in payslip message
 End Dec / Jan and update in April
 Employer websites/intranet sites – links to SPPA
 E-mail circulation to members
 Availability of PCs for online access
 Posters – A4 size for canteen / staff rooms
 Distribute Flyers – compliment slip size
Example of Flyer
Thank you for listening
Launching Spring 2012
Check www.sppa.gov.uk for
regular updates
Scottish Public Pensions Agency
7 Tweedside Park
Galashiels
TD1 3TE
www.sppa.gov.uk