Transcript HEALTH AND PERSONAL APPEARANCE Uniforms Most hospitality

KEEPING PERSONAL
APPEARANCE STANDART
HEALTH AND PERSONAL APPEARANCE
A. PHYSICAL HEALTH
1)
2)
3)
4)
5)
Skin care
Nails and hands
Hair Care
Facial
Dental
B.
Grooming
an overall appearance which includes professional
and personal image of someone in the workplace
Seni Kerajinan dan Pariwisata
HEALTH AND PERSONAL APPEARANCE
C. Poise and Deportment
Poise is a self-confidence and calm person, while the
deportment is the way a person stands, walks and
behaves
D. Speech
Relationship with pronunciation, clarity, emphasis and
tone of voice, speed of sound
E. Etiquette
Especially in delivery terms and personal methods, food
Procedures, opening the door, welcoming guests, etc..
Seni Kerajinan dan Pariwisata
HEALTH AND PERSONAL APPEARANCE
• Uniforms
Most hospitality businesses wear uniforms that show
warmth during their duties. The first impression will
demonstrate the credibility and quality of work in the
eyes of the customer
Seni Kerajinan dan Pariwisata
GROOMING
•
It is a neat and clean comprehensive state-groomed
appearance from someone who adapted to the times,
places, events and interests of that person.
•
1.
2.
3.
4.
Grooming includes:
Hygiene and personal health treatment
Dress Code
Make-up and facial hair
Wearing jewelry
PERSONAL GROOMING
1.
Hygiene and personal health treatment :
a. Protecting the environment and
cleanliness
b. Doing Sport and keeping food and
beverages
c. Avoid drugs and drug
d. Having attitude and positive mindset
PERSONAL GROOMING
2.




Dress Code
accordance with the needs
Fashion Model
Matching complementary fashion
Caring fashion
3.




Make-up and facial hair
Facial
Make – up
Hair treatment
Hair stylist
4.



Wearing jewelries and Accessories
Materials
Size, ,kinds and colors
Activity, time, and place
PROFEESSIONAL GROOMING
• Keep make up conservative no bright shades of lipstick
or eye shadow
• Touch up your make up and hair through the day
• Strict adherence to groom and uniform standard must
be maintained
• Fragrance is used only to compliment the overall
appearance, never offensive to others
• Use perfume/ cologne sparingly, never use the strong
fragrances
• Hairstyle are to be attractive to guest and conservative
PROFEESSIONAL GROOMING
•
•
•
1)
2)
3)
4)
Nail length not interfere with daily activities, no
chipped nails, no nail colors except glossy colors
only
Tattoos are not to be visible at any time whine in your
uniform
Uniform
Clothing/uniform are always to be:
clean, freshly pressed and well coordinated
Free of odors and stains
Property fitted
Jackets kept buttoned
PROFEESSIONAL GROOMING
• Stockings
Wear nylon stocking at all times with a skirt/dress
Textured hose is not acceptable
Color of stoking is to be natural skin color for any
employee wearing skirts
No runs in stockings
PROFEESSIONAL GROOMING
• Footwear
Wear