Transcript Engaging Patients - Debra Moore Associates

Engaging patients
Linden House Hospital
Women's enhanced secure services (WESS)
Patient group
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Female patients
All patients held on section under mental health act
All with a Learning Disabilities
Some with a Personality disorders
Some have a Mental illness/disorder
All patients also have some challenging behaviour
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Self harm/life threatening behaviour
Physical aggression
Verbal aggression
Sexually disinhibated
Socially dysfunctional
Disruptive behaviour
Self isolation
What did I do?
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Meeting with patients to discuss changes and listen to their views
Implemented a standard and easy read timetable
Weekly meeting to review/amend timetable, feedback from patients and
discussion on future sessions
Encourage and promote chooses
Developed session plans with set of aims and objectives
Provided work sheets for each session to evidence learning
Provide standard and easily read hand outs for each session
Used resources from other agencies, i.e DVD, quizzes, cook books
Feedback from patients after a course i.e Looking after your heart
Ensure session are enjoyable, fun with incentives i.e cook books
Patients engagement
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Attending meetings
Supported to make a choose
Use a time table
Patients perception that topic is child like i.e personal hygiene
Not accepting their own limitations i.e taking information in a form their
do not understand
Work folders to sessions/mislaying of work
All wanted to be rewarded with presentation of certificates for a completed
course of sessions
Agree to group rules for each session.
Agreed to sign contracts for drug and alcohol awareness sessions
Putting this into practice
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Healthy eating group-First 8 weeks tasting and experimenting with
different healthy foods. If you don’t know what a food taste like are you
going to buy it?
Each week a sample of these were tried, patients were given a chart in
which they could record if they liked it or not and any comments .
During the session before trying food we looked at the labels and what
there meant, fats, sugar, salt, calories.
Sessions were fun, relaxed, and informal with patients coming in and out
of the group
Gradually over the weeks the patients became more interested in what
they were eating
This lead to session on food groups i.e Eat well plate
Used art work and colourful work sheets to promote learning
Colourful easy to understand hand outs
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Looking after your heart- used information and resources from the British
heart foundation (BHF).
Watched DVD from BHF which lead to patients agreeing to start a walking
group.
Relate these sessions to the sessions on healthy eating
Certificate of attendance
BHF recipe book
Useful web site
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www.easyhealth.org.uk
Bhf.org.uk/publications
Drinkaware.co.uk
www.lookupinfo.org
www.eatwell.gov.uk
www.clearthoughts.info
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