Transcript Cyberhus.dk – the danish helpline for kids and teens

Cyberhus.dk
– the danish helpline for kids and teens
Moscow 09 – Child Safety on the Internet: Prevention, Education and Cooperation
by Anni Marquard, founder and head of programme since 2004
Part of The European Commission's Safter Internet Programme
In December 2008 Cyberhus was ranked among the 5 best European websites for marginalized young people (Einclusion)
Entered the INCLUSO project as an advisory board member in 2009 subsidized by the EU's ”7th Framework of Research” program
a virtual club that offers online counseling for children and teens 24/7
Page views / month 35,412 in sep09
Absolute unique visitors / month 8252 in sep09
Average of 219 cities represented in sep09
Step into....
- and find the room that can solve your problem !
Primarily 4 online functions under the helpline
Recieved calls/requests we have done over the last 4 years
Chat-councelling: 4500
Peer-to-peer :
1900
Q&As:
1600
Tell your story:
300
It is our policy to take all inquiries seriously
Often we experience that chats which in the beginning resemble jokes develop
into seroius councelling - so joking might be a way for kids and teens to test
the helpline personel or simply their way of approaching their problems.
Less then 4 %
Topic of the call
General advice (neticnet and prevention, how do I use?)
Technical advice (parental control)
Cyberbullying
Addiction (games, gambling, online)
Dangerous contact/ risk seeking behavior
Grooming
Sexual harassment
Private data issues (hacking, impersonation)
Dangerous content (racism, violence and pornography)
Other not net-related issues ( 70%) :
bullying, loneliness, depression, alchohol abuse, drug abuse, love, suicide, eating disorder
Important – reffered to IRL services
Municipalities – Schools – police – doctors - Save the Children (danish hotline)
and www.findhjælp.dk (Get help)
- a homepage run by Cyberhus with contact information on 140 institutions in Denmark
site constructed in google's geomaping-technology
Cyber School - Cyberhus' offer on eSafety
Financing and partnership
Danish Ministry of Interior and Social Affairs, The European Commission and a number of foundations and central trusts
...and a number of partnerships have been established with the leading youth portals in Denmark
thanks for your time...
brochures in english
Internationally published articles on kids, teens and eSecurity:
http://www.cyberhus.dk/english