Transcript Connected Care - Healthwatch Swindon

Connected Care in Swindon
Kate Jones, Senior Research Advisor
Carl and Mary, Community Researchers
What is Connected Care?
Connected Care is about doing things differently
• Engages the community to define their needs
• Provides a detailed understanding of the breadth and depth of needs within
communities
• Fits with the current and emerging government and commissioner agenda
• Leads to improved joint working between health and social care services
Our approach
Resource Audit & Desk
Research
Community
Audit
Evaluation
Connected Care
Cost Benefit Analysis
Service
Redesign
Case study
Swindon
Background
• Commissioned by NHS Swindon and Swindon Borough Council
• 12 Month project – Jan 2011/ Jan 2012
• Three areas – Central Ward, Penhill and Taw Hill
• 20 Community Researchers- 13 have completed training course, 7 currently
being trained. Designed a questionnaire and now ready to go out and start
doing the research.
Case study
Swindon
Next steps
• 4 months to carry out the research
• Questionnaires, Interviews, Focus groups
• Set up a front line staff forum to involve front line staff in Connected Care
• Produce an interim report on findings
• Produce a final report with recommendations for changes/ improvements
• Work closely with Swindon Borough Council and NHS Swindon to
implement recommendations
Impact across 10 areas
• Over 160 community researchers recruited and trained
•Hartlepool and Bolton: community run social enterprises
•Suffolk: frontline staff developing drop-in for health and social care
services; carers setting up support group
• Basildon: local charity promoting mental well-being
•Clacton: community-led timebank proposal
•East Lancashire: building capacity of health services to engage with
GRTs
For further details please contact
Kate Jones, Senior Research Advisor
Tel: 0207 481 7657
Email: [email protected],
Website: www.turning-point.co.uk/connectedcare
We turn lives around every day, by putting the individual at the heart of what we do.
Turning Point is the UK’s leading social care organisation. We provide services for people with complex needs, including those affected by drug and alcohol misuse, mental
health problems and those with a learning disability.