Transcript Loss Prevention

Human Resources
&
Safety Management
Dale Knight
Loss Control Consultant
SAIF Corporation
Eugene Branch
All About People
Asking me to ignore a simple safety violation
is asking me to compromise my belief about
the value of your life.
The Vision: 100% Safe
“Hill Street Blues”
Behavior Modification
Techniques
© SAIF CORPORATION |
Risk Taking Cycle
UNSAFE
ACT
TAKE
ADDITIONAL
RISKS
NO
Injury or Negative
Consequence
REWARDED
REINFORCES
UNSAFE BEHAVIOR
A
C
C
I
D
E
N
T
Model for Achieving
Best Results
Set Expectations
Recognize
Achievements
Provide
Feedback
Provide
Training
Hold
Accountable
Hiring Process
Setting Expectations
Written applications
Pre-employment drug testing
Reference checks
DMV checks
Pre-Employment
Screen
Pre-employment questionnaire designed to identify
high-risk applicants
- False Insurance Claims
- Violence
- Drugs
- Theft
- Honesty
Overall Responses
Insight Worldwide data:
7.4% admit to work comp fraud
11.9% admit to current drug use
7.4% admit to theft behavior
4.1% admit to violent behavior
Sample Questions
“Please check the category that best describes your current use
of cocaine (coke, snow, etc.)”
- A. Heavy, but controlled
- B. Recreational use only
- C. Very light use (less than 4 times a year)
- D. Do not use
Sample Questions
“If you had other things you needed to do, would you fake a
work-related injury to leave work early?”
- A. I definitely would
- B. I probably would
- C. I probably would not
- D. I definitely would not
Sample Questions
“What is the total dollar value of items or
property you have taken from employers
over the past two years?”
- A. $201 or more
- B. $51- $200
- C. $10- $50
- D. None
Training
New employee orientation
General safety training
Specific PPE training
1-on-1 training
“See-Say-Do”
Accountability
Participation in safety committees and/or
safety meetings
Disciplinary policies for safety violations
Accident/Incident Analysis
Performance Reviews Include Safety
Feedback
Majority of companies indicated that they have open
lines of communication
Majority indicated that employees would immediately
report a safety issue
Employees participate in finding a solution
Safety Observations
Retention -Recognition
Company loyalty and job security
Open communication
Good wages & good working conditions
Appreciation/recognition & sympathetic help with
problems
Celebration of accomplishments
Common Cultures
Good & Bad
“Safety is critical to our success and is a way of life.”
“Safety Director is responsible for safety”
“Safety is a corporate VALUE, 24/7.”
“Safe practices take more time”
“We have a goal of zero injuries and believe that all
injuries are preventable.”
“Injuries are just part of the job, stuff happens”
Questions?