Transcript Burnout
Burnout Kate Walker, M.A., LPC-I, LMFTA Burnout – case study Falling Down Burnout – a working definition An emotional exhaustion Syndrome of behavior Consequence of stressful employment Impairment that results in the inability to transcend stressful events A complex configuration of phenomena Burnout - symptoms emotional exhaustionhlack of any positive feelingsh fatiguehfrustrationhapathyh psychosomatic illnesseshlistlessnesshemotion ally overextendedhdepersonalizatio nhunfeeling reactions to clientshlack of personal Burnout - case study Bruce Almighty Burnout – Factors that contribute to counselor burnout Environment Individual Factors h Organizational h Over-identification/overfactors involvement with the h Nature of clientclient helper interactions h Therapeutic locus of - perceived inequities control h Coping style and needs Burnout - case study Office Space Burnout – Why is it an ethical issue? Emotional Exhaustion Depersonalization, unfeeling reactions to clients Lack of personal accomplishment or feeling incompetent at your job Increased alcohol and drug use Employee theft Declining level and quality of service to clients Boundary issues Avoidance of involvement with certain types of cases Burnout – Measurement instruments • Maslach Burnout Inventory • The Staff Burnout Scale • The Tedium Scale Burnout – Helpful resources http://www.friedsocialworker.com Burnout – Helpful resources Seven Salutary Suggestions for Counselor Stamina • Selectivity • Temporal Sensitivity • Accountability • Measurement and Management • Inquisitiveness • Negotiation • Acknowledgement of Agency Burnout – some prevention measures • • • • • • • • Avoid overidentification Set boundaries The battle for initiative Clear professional objectives Simple interventions first Maintain a sense of humor Self-care Expect trial and error Burnout - references • Arthur, N. (1990). The assessment of burnout: a review of three inventories useful for research and counseling. Journal of Counseling & Development, 69, 186-189. • Cottone, R., & Tarvydas, V. (2003). Ethical and professional issues in counseling (2nd ed.). Upper Saddle River, NJ: Pearson Education . • Burnout in the workplace self-test. Retrieved September 30, 2004, from http://www.baptisteast.com/WOR004.cfm • Osborn, C. (2004). Seven salutary suggestions for counselor stamina. Journal of Counseling & Development, 82, 319-328. • Savicki, V., & Cooley, E. (1982, March). Implications of burnout research and theory for counselor educators. The Personnel and Guidance Journal, 1982, March, 415-419. • Truchot, D., & Deregard, M. (2001). Perceived inequity, communal orientation and burnout: the role of helping models. Work and Stress, 15, 347-356. • VanAuken, S. (1979, October). Youth counselor burnout. The Personnel and Guidance Journal, 1979, October, 143-144.