Transcript What is Stress?

What is Stress?
An imbalance between demand
and ability to meet those
demands in the allotted time
frame.
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Types of Stress
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Eustress
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desirable outcome of
stress
motivational results
Distress
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negative outcome
results in emotional
and physical illness
Individual Differences in
Stress
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Stress Personalities
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Type A vs. Type B
Pessimists vs. Optimists
Dempcy & Tihista’s
Seven Personality Types
Gender, Ethnicity, Race
Stress Sensitization
Dempcy & Tihista’s Seven
Personality Types
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Pleasers
Internal
Timekeepers
Strivers
Inner Con Artists
Critical Judges
Worriers
Sabertooths
Stressors
Personal
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Fear
Resistance
Resentment
Stressors
Occupational
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Role conflict
Role ambiguity
Role overload
Poor person/organization
fit
Work environment
Change
Relations with others
Stressors
Others
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Minor
frustration
Forecasting
Residual
Organizational Consequences
of Stress
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Job Burnout
Job Performance (curvilinear
relationship)
Increased Absenteeism
Increased Turnover
Drug/Alcohol Abuse
Managing Stress
Planning for Stress
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Exercise
Laughter
Diet
Quit or reduce smoking
Sleep
Support groups
Self-empowerment
Coping skills
Managing Stress
During and After Stress
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Relaxation
techniques
Time management
Workplace Violence
Perpetrators
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Under severe stress
Male
20 - 50 years of age
Self-esteem tied to job
Fond of violent films
Own several guns with ready
access
Subscribes to Soldier of Fortune
Loner
Reducing Workplace Violence
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Security measures
Better employee
screening methods
Increased management
awareness