Transcript UNDERSTANDING COUNSELLING & QUALITY OF A …

UNDERSTANDING
COUNSELLING
&
QUALITY OF A COUNSELLOR
March 9, 2006
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Understanding Counselling
GUIDING PRINCIPLES
 Individualization
 Purposeful expression of Feelings
 Controlled emotional involvement
 Acceptance
 A nonjudgmental attitude
 Client self-determination
 Confidentiality
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Individualization
 Recognition and understanding of each
client’s unique qualities.
 Use of deferent principles and method – case
by case
 Human beings are individuals and should be
treated as such, each with personal
differences
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Purposeful Expression of Feelings
 Recognition of clients need to express
feelings freely
 Purposeful listening without discouraging or
condemning expressed feeling
 Where beneficial – stimulate and encourage
free expression of feelings.
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Controlled Emotional Involvement
 Sensitivity to client’s feelings
 An understanding of client's meaning
 Appropriate response to client’s feelings
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Acceptance
 The principle of action that perceives and deals with
client as he really is.
 Includes Clients
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Strengths,
Weaknesses
Congenial and uncongenial qualities
Positive and negative feelings
Constructive and destructive behaviours and attitude
Maintaining a sense of clients innate dignity and
personal worth
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Nonjudgmental Attitude
 This is the quality of the relationship
 Based on a conviction that relationship
excludes assigning of guilt or innocence or
degree of responsibility and cause of problem
 Includes making evaluative judgments about
attitudes, standards or action, attitude which
involves both thought and feeling elements
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Client Self-Determination
 Recognizes the right and need of client to
freedom in making their own choices and
decision.
 Respect the right of client, stimulate and
activate self-direction
 Recognize that clients right to selfdetermination is limited by
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Client’s capacity for positive and constructive
decision making
The framework of civil and moral law
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Confidentiality
 This is the preservation of secret information
disclosed in in the professional relationship
 It is based upon basic right of the client
 It is an ethical obligation and necessary for
effectiveness
 The clients right, however, is not absolute
 Clients secrets may be shared with other
professionals within the agency – the
obligation binds equally.
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
QUALITY OF A COUNSELLOR
 Have an awareness of self
 Tolerance
 Open mindedness
 A Good Listener
 Knowledge of drugs
 Knowledge of the profile of the drug user
 Knowledge of profile of the drug addict
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Motivational Strategies
 Ask open ended questions
 Apply reflective listening
 Offer realistic support
 Periodically summarize
 Eliciting self motivational statements
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Four stages in counselling
 When the client begins to recognize that
there is a problem
 When concern is shown about the problem
 Shows indication to change
 Express confidence and optimism about
change
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Family Counselling
 Counsellor needs to realize that the family is
characterized by:
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Shame and denial
Interpersonal Conflicts
Adjustment problems
Domestic violence
Separation and divorce
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
Family Counselling Cont’d
 Counsellor should seek to move discussion
away from abuser
 Discuss how the family enables the abuser
 Focus on interaction and functioning of the
family as a whole.
 Discourage
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None reflective listening
Ordering
- Threatening
Directing
- Arguing
Warning
- Criticizing
- Blaming
- Labeling
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.
GROUP COUNSELLING
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Provides a forum for practical interpersonal
interaction
Permits diffusion of dependence among group
members
Allows direct observation of interpersonal
transaction
Promotes mutual support
Economical
Courtesy of National Council on Drug Abuse (NCDA) and
Department of Correctional Services (DCS) Jamaica.
Please do not reproduce without permission.