Transcript MiDatabank presentation

Overview of MiDatabank
A medicines enquiry management
system from CoAcS Ltd
WWW.COACS.COM
What is MiDatabank?
MiDatabank is a software application that enables hospitals to
effectively manage their medicines information enquiries.
MiDatabank:
– is robust, used in many countries and scenarios
• more than 230 MI centres in UK alone
– enables consistency of answer with audit accountability
– includes an Admin module to maintain system parameters
– creates customisable enquiry management reports
WWW.COACS.COM
What MiDatabank does
For everyday users, MiDatabank:
– provides access based on user role and experience
• with a Helper panel, MI authorisation & escalation
– stores enquiry and enquirer details
• also ADRs and projects
– displays what reference sources are available locally
– builds a centralised and shared resource
• including previous answers and FAQs
– features extensive search and reporting features
WWW.COACS.COM
Work ‘In Progress’
Filter and display options.
Most open enquiries are found
in the ‘In Progress’ area. They
may pass through other stages
before completion.
WWW.COACS.COM
Enquiry Input
Customisable ‘Helper
panel’ assists
inexperienced users.
Input form stores Enquirer
Name, Contact and Enquiry
details etc.
Categories and
keywords used.
WWW.COACS.COM
Drug Selection
Drugs are selected
from a dictionary
for consistency.
DM+D provides three
levels of selection – Virtual
Drug, Virtual Product and
Actual Product.
WWW.COACS.COM
MI Research
Using Categories and Keywords,
MiDatabank automatically searches
FAQs and past enquiries which can
be referenced in the MI Answer.
WWW.COACS.COM
MI Research Links
Other Sources can be researched
using Standard Search Patterns
associated with enquiry Categories.
WWW.COACS.COM
MI Research – all sources
Further research sources include
Paper, electronic / online or
personal Advice / knowledge.
WWW.COACS.COM
The selected knowledge or
research items are listed here.
MI Answer
The ‘Simple View’ provides space for
research notes and the outcome ...
WWW.COACS.COM
MI Answer / reply
... whilst the ‘Page View’ option helps
users to create a letter or email
attachment / content using
templates and ‘Special Field’
inserts.
WWW.COACS.COM
Completion
Before an enquiry can be completed,
MiDatabank checks that mandatory
fields have been completed – these
are required for audit and reporting.
WWW.COACS.COM
Searching
General and Advanced searching
(using dates, categories and
fields) enable users to find
previous enquiries that may help
answer their current enquiry.
WWW.COACS.COM
Reports
There are three Reporter tabs. Each one
provides statistical information based
upon dates and selected field values.
WWW.COACS.COM
Report listings
Other Reports provide detailed listings
for any selected Categories and fields.
WWW.COACS.COM
ADRs details are recorded using
additional fields in the ADR Input
tab that is made available.
ADRs
Additional ADR tabs include Reactions,
Suspect Drugs and electronic Regulatory
Authority submission checks.
WWW.COACS.COM
Electronic Yellow Card Reports
The form can be viewed before
being sent electronically direct to
the regulatory authorities.
WWW.COACS.COM
Admin Module
The Admin module controls the
user access, resources and contacts
available (and more) for each site.
The blue tabs are for global settings;
the white ones for local selections.
WWW.COACS.COM
Admin – User Profile
The User profile form defines what
areas each individual user can access
and what permissions they have.
WWW.COACS.COM
Contact us...
• For more information about MiDatabank,
please look at our dedicated website
www.midatabank.com
• Or email us at [email protected]
• Prices, demo system access and site
demonstrations available
WWW.COACS.COM