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BIS4435
Lecture 10
Lecture : Data Mining
Dr. Nawaz Khan
School of Computing Science
E-mail: [email protected]
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
1
Reading Assignment
Core Text:
Lecture 10
GC DL materials on the WebCT: Unit 11
Connolly, T. and Begg, C., 2002, Database Systems: A
Practical Approach to Design, Implementation, and
Management, Addison Wesley, Harlow, England
Additional Reading:
Fundamentals of Database Systems. R. Elmasri and S. B.
Navathe, 4th Edition, 2004, Addison-Wesley, ISBN 0-32112226-7: Chapter 27
Data Warehousing, Data Mining, and OLAP, Alex Berson
and Stephen J. Smith, McGraw-Hill, 1997, ISBN 0-07006272-2 (Chapters 17, 18)
Other resources on the Internet
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
BIS4229 – Industrial Data Management
Technologies
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Data Mining
Outline
Lecture 10
DW & DM: differences
The Definition
Application areas
Comparison with query and Web site analysis tools
DM Process
Applications, Models and Algorithms
Summary
Q&A
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
BIS4229 – Industrial Data Management
Technologies
3
Data Mining
DW & DM: differences
Data
Mart
Lecture 10
Data
Transformation
Data
Warehouse
Metadata
Access
Tools
Information
Delivery
System
Operational Data
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
4
Data Mining
DW & DM: differences
Lecture 10
They have the same purpose - decision support
DW assembles, formats, and organises historical data to answer
user query as it is - depends on content of DW
DW will not attempt to extract further information or predict
trends and patterns from data
DM will extract previously unknown and useful information as
well as predict trends and patterns
DM can be performed on DW and/or traditional DB, files
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
5
Data Mining
The Definition
DM is the process of extracting previously unknown,
valid and actionable information from large sets of data
Lecture 10
Unknown - look for things that are not intuitive
Valid - useful
Actionable - translate into business advantage
Example:
Rule 1: people don’t buy shares when political situation is not stable
Rule 2: share market is less active when people don’t want to spend
Outcome statement 1 based on rule 1 and 2 is:
Share market is less active when political situation is not stable
Outcome statement 2 based on rule 1 and 2 is:
People don’t want to spend when political situation is not stable
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
6
Data Mining
Application areas
Direct Marketing
The ability to predict who is most likely to be interested in what products can
save companies immense amounts in marketing expenditures
Trend Analysis
Lecture 10
Understanding trends in the marketplace is a strategic advantage, because
it is useful in reducing costs and timeliness to market
Security
Fraud detection: data mining techniques can help discover which
insurance claims, cellular phone calls, or credit card purchases are likely to
be fraudulent
IDS (intrusion detection systems)
Forecasting in Financial Markets
Mining Online – WebKDD
Web sites today find themselves competing for customer loyalty. It costs
little for customer to switch to competitors
Text Mining - intelligent document analysis
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
7
Data Mining
Comparison with query and Web site analysis tools
Query Tools vs. DM Tools
Both allow user to ask questions of DBMS/DW - find out facts
Query tool - users make assumption, query based on hypothesis
Data mining tool - no assumption when making query (goal)
Lecture 10
Example queries:
1. What is the number of white shirt sold in the north vs the south?
2. What are the most significant factors involved in high, medium, and low
sales volumes of white shirt?
Data mining tool - discover relationships and hidden patterns that
are not obvious
Trend - integrate data mining in query tools
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
8
Data Mining
Comparison with query and Web site analysis tools
OLAP Tools vs. DM Tools
Lecture 10
OLAP - designed to answer top-down queries
OLAP - provides multidimensional data analysis, data can be
broken down and summarised
OLAP - query-driven, user-driven, verification-driven
Data mining - bottom-up, requires no assumption
Data mining - focus on finding patterns
Data mining - data-driven, discovery-driven, identify
facts/conclusions based on patterns discovered
For example, OLAP may tell a bookseller about total number of books it
sold in a region during a quarter. Statistics can provide another
dimension about these sales. Data mining, on the other hand, can tell
you the patterns of these sales, i.e., factors influencing the sales.
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
9
DM Technologies
(see Unit 20 - WebCT)
Database
Management and
Warehousing
Statistics
Lecture 10
Parallel
Processing
Machine
Learning
Data
Mining
Visualisation
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
Decision
Support
10
Data Mining
DM Process - Overview
Data
Sources
Lecture 10
Selected
data
Pre-processed
data
Transformed
data
Extracted
data
Assimilated
knowledge
Business objectives
data preparation
results analysis & knowledge assimilation
DM
Mining data is only one step in the overall process
Business objectives drive the entire process
Data preparation requires the most efforts
Iterative process with many loop backs over one or more steps
Labour intensive exercise, far from autonomous
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
11
Data Mining
DM Process – Data Preparation
Data Selection
Data Pre-processing
Data Transformation
Lecture 10
Data Selection - identify data sources and extract data for
preliminary analysis in preparation for further mining
Process of choosing data to analyse
decide dependent variable - data (field) to be analysed
decide active variable - data actively used in mining
decide useful data dimension
choose useful (descriptive) fields in the dimension
consider adding other useful dimension
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
12
Data Mining
DM Process – Data Preparation
Data Selection
Data Pre-processing
Data Transformation
Lecture 10
Data Pre-processing - ensure quality of the selected data
Data mining is at best as good as the data it is representing
Data quality
redundant data
incorrect or inconsistent data
noisy data - outliers - values that are significantly out of line
bad outlier & good outliers
missing values - value not present or deleted
eliminate observations that have missing values - loss info.
replace missing values
predict value using predictive model
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
13
Data Mining
DM Process – Data Preparation
Data Selection
Data Pre-processing
Data Transformation
Lecture 10
Data transformation – pre-processed data converted to
analytical data model.
Data is refined to suite the input format required by DM
algorithms
Techniques for data conversion
simple calculation (SQL) to derive new data fields
data reduction: combine several existing variables into one new
variable to reduce the total number of variable
continuous values are scaled/normalised same order of magnitude
discretisation: quantitative variables into categorical variables
one-of-N: convert a categorical variable to a numeric representation
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
14
Data Mining
DM Process – Data Mining & Results Analysis
Lecture 10
DM - apply selected DM algorithm(s) to the pre-processed data
Inseparable from results analysis - done by data & business
analyst
The two are linked in an interactive process - DM definition
Results analysis - depend on application developed
Segmentation - change base variable may improve result
Prediction - accuracy and input sensitivity analysis, overtraining
Association - iteration required for discovering actionable rules
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
15
Data Mining
DM Process – Knowledge Assimilation
Close the loop
Objective - take action according to the new, valid and
actionable information discovered
Challenges -
Lecture 10
present discovery in convincing, business-oriented way
formulate ways to best exploit discovery
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
16
Data Mining
Applications, Models and Algorithms
Typical
Applications
Lecture 10
Models
Techniques
Market
Management
Risk
Management
Target marketing
Forecasting
Customer relationship
Customer retention
management
Quality control
Competitive analysis
Market basket analysis
Cross selling
Market segmentation
Predictive Modelling Segmentation
Link
(Classification)
(Clustering)
Analysis
Associations
Decision tree
Geometric
Memory-based
Neural networks discovery (Market
Basket Analysis)
learning
Neural networks
Fraud
Management
Fraud detection
Deviation
Detection
Visualisation
Statistics
Predictive Modelling –Classification
Human learning experience - observations form a model of the
essential, underlying characteristics of some phenomenon generalisation ability
In DM, predictive model can analyse a DB to determine some
essential characteristics about data and make predictions
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
17
Data Mining
Applications, Models and Algorithms
Predictive Modelling –Classification
Supervised learning - correct answer to some already solved
cases must be given to the model before it can make prediction
about the new observations
Lecture 10
Model developed in 2-phase
Training - build a model based on large proportion (90%) of
available data
Testing - try out the model on previously unseen data (10%) to
determine its accuracy and performance characteristics
2 types of predictive modelling
Classification - classify data into some pre-defined classes
Value prediction - predict continuous numeric value for database
record
Algorithms – decision trees, neural networks, rule induction
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
18
Data Mining
Applications, Models and Algorithms
Segmentation – Clustering
Lecture 10
Segmentation can discover homogeneous sub-population customer profiling/target marketing
Segmentation (Clustering) - partition DB into segments (clusters) of
similar records, and segments (clusters) are resulting groups of
data records
Similarity is defined by a measure depends on the distance of
records from centre of the cluster - Euclidean distance
A(a1,a2, …, an), B(b1, b2, …, bn)
Dist(A, B) = ((a1-b1)2 + (a2-b2)2 + … + (an-bn)2)1/2
Clustering is unsupervised learning - the types of clusters or
number of clusters are not given - true discovery nature of DM
Algorithm – neural networks
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
19
Data Mining
Applications, Models and Algorithms
Link Analysis / Deviation Detection
Lecture 10
Link analysis seeks to establish links between individual records or
sets of records in the DB
Association discovery - market basket analysis - one transaction
Sequential pattern discovery - sequence information over time
Deviation detection - further investigate outliers
Applications - fraud detection
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
20
Data Mining
Applications, Models and Algorithms
Lecture 10
Typical
Applications
Models
Techniques
Market
Management
Risk
Management
Target marketing
Forecasting
Customer relationship
Customer retention
management
Quality control
Competitive analysis
Market basket analysis
Cross selling
Market segmentation
Predictive Modelling Segmentation
Link
(Classification)
(Clustering)
Analysis
Associations
Decision tree
Geometric
Memory-based
Neural networks discovery (Market
Basket Analysis)
learning
Neural networks
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
Fraud
Management
Fraud detection
Deviation
Detection
Visualisation
Statistics
21
Data Mining
Applications, Models and Algorithms
Decision Trees
Lecture 10
Decision tree (IF - THEN) - as a commonly used machine learning
algorithm are powerful and popular tools for classification and
prediction
Attempt to split DB among desired categories and identify important
cluster features
Tree construction
choose an attribute (field) for testing - root node of tree
number of values of the attribute - branches from the root node
– binary - yes/no type of questions
– multiple - complex questions with more than two answer
Algorithm - ID3 (Interactive Dichotomizer), C4.5, C5.0, CART (chisquared automatic integration detection)
rank all features in terms of effectiveness in partitioning the set of
classification - information gain
make the most effective features as the root node
recur on each branch
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
22
Data Mining
Applications, Models and Algorithms
Decision Trees
Lecture 10
Diet
Size
Colour
Habitat
Species
meat
meat
meat
meat
grass
grass
grass
large
large
small
small
large
small
large
striped
tawny
striped
brown
striped
grey
tawny
jungle
jungle
house
jungle
plains
plains
plains
tiger
lion
tabby
weasel
zebra
rabbit
antelope
Optimal tree produced by ID3
root node - “Colour”, most information gain
4 branches - “striped”, “tawny”, “brown” & “grey”
recur on branch “striped” & “tawny”
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
23
Data Mining
Applications, Models and Algorithms
Colour
striped
tawny
Lecture 10
Habitat
jungle
tiger
grey
brown
Diet
house
plains
tabby
weasel
grass
zebra
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
rabbit
meat
antelope
lion
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Data Mining
Applications, Models and Algorithms
Neural Networks
Lecture 10
An NN is used to simulate the operation of the brain
An NN consists of large number of processors (neurons/nodes) and
links (connections) - representing knowledge
An NN is trained with large amount of data and rules about data
relationships - memorise
A well trained NN can learn association and similarity – generalise
Supervised learning:
NN is trained with sets of inputs and desired outputs
If the actual output is different from the desired output, the network
adjust its internal connection strengths (weights) to reduce the
difference
This process continues until the network gets the I/O patterns correct or
until an acceptable error rate is attained
Unsupervised learning - Self-Organising Map (SOM)
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
25
Data Mining
Summary
Lecture 10
DW & DM: differences
The definition
Application areas
Comparison with query and Web site analysis tools
DM Process
Data preparation (60% of the whole time)
DM (~10% of the time)
Applications, Models and Algorithms (decision trees,
neural networks, etc.)
Next week:
Revision
Dr. Nawaz Khan, School of Computing Science
E-mail: [email protected]
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