Transcript eGovernment Policies and Technologies in the European Union

ISSS/LORIS
Prague, 29 march 2004
European Commission Perspective
on eGovernment
Agnes Bradier
deputy Head of Unit eGovernment
Directorate General Information Society
[email protected]
EU vision-driven policies
ERA: European
Research Area
FP6, Eureka, COST, national
RTD programmes
Enlargement
Lisbon Strategy
Candidate countries
were full partners in
FP5
… towards a
‘single market
for research’
“EU: Largest
knowledge-based
economy by 2010”
Broadband access, e-business,
e-government, security, skills,
e-health, ...
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Other policies
Single market, single currency,
transport, security, sustainable
development, ...
Europe‘s Challenges:
The EU in 2004
EU-15
citizens: 370 million
GDP: € 8,500 bn
EU-25
citizens: 445 million
GDP: € 8,860 bn
EU-28
citizens: 541 million
GDP: € 9,450 bn
EU-15
Austria, Belgium, Denmark,
Finland, France, Germany, Greece,
Ireland, Italy, Netherlands,
Luxembourg, Portugal, Spain,
Sweden, UK
10 new Member States
joining
Cyprus, Czech Rep., Estonia,
Hungary, Latvia, Lithuania, Malta,
Poland, Slovenia, Slovakia
joining in 2007 Bulgaria, Romania
no date for Turkey
45% additional brainpower
45% additional creativity
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eEurope 2005 & FP6 IST
Longer term vision
Best practices
Research infrastructure
IST in FP6
ERA
eEurope 2005
By 2005, Europe should have:
•modern online public services
•a dynamic e-business environment
•widespread availability of broadband
•a secure information infrastructure
- Wider adoption of IST
- Stimulating demand
- Identifying user needs
Interlinked objectives but different time scales
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eGovernment Policy
Communication on eGovernment, 26 Sept 2003
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Why eGovernment:
A means for the modernization of public administrations
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What is eGovernment:
ICT + organisational change + new skills
in public administrations,
in order to
improve public services and
democratic processes and
strengthen support to public policies
Public sector:
Government revenues are 45% of GDP, public sector as buyer in EU is 21 % of GDP,
ICT in public administrations is €30 billion p.a.
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Public sector is challenged to…
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Help boost economic growth and innovation
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And…all of this within tight budgets…lean yet attractive…
Cut red tape, eliminate queues, high quality services,…
Close the democratic deficit, restore democratic ownership
Cope with demographic change, e.g. ageing, immigration
Safeguard liberty, justice, security
Deepen internal market and convergence in enlargement
Optimize multi-level governance (local…regional
…national...European...international)
Role of eGovernment
• Enabling public administrations to better cope
with these challenges and to implement good
governance
• Enabling a public sector which is:
• Open and transparent – accountability
• Inclusive - at the service of all
• Productive – maximum value for taxpayers money
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eGovernment State of Play
• Much progress in online availability
• 45% in 2001  60% in 2002
• High growth rates in online availability
• National action plans and strategies
• Differences in approaches and administrations
• From availability to usage and benefits
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Key Elements of eGovt Roadmap
• Advancing:
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multi-platform access,
identity management,
interoperability,
pan-European services,
innovation
(research, pilots, implementation, coordination
where needed; action at all appropriate levels)
• Accelerating best practice exchange
• Financing, economics, benefits, indicators
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Council of Ministers confirmed and
reinforced the roadmap (20 Nov 2003)
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Pan-European services: demand study; pilots;
interoperable European authentication
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Identifying remaining legal and regulatory barriers in
Member States and at European level
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Strengthening innovation: pooling excellence, expertise
centers, reinforced research collaboration
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Reinforced coordination between EU programmes
Guidance for access to finance and modalities
Expenditures, economics, usage-based indicators
Best practice framework
Good Practice Framework in eGovernment in
GP
GP
GP
GP
Description
Template
Assessment
Transfer tools
Labels
legal, technical, skills,
organizational, funding
cases, events,
networks
self or expert
criteria,methodologies,
tools
GP
Cases DB
cases, analyses
demos
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GP
GP
Partner sites
Events
cases; info;expertise,
actions
local, regional, national,
EC, private
FP6 projects from Call 1
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GUIDE: identity management
TERREGOV: one-stop integration platform
EMAYOR: security levels administration-citizen
COSPA: open source for office productivity
HOPS: inclusive access with voice technology
USEMEGOV: mobile eGovernment
INTELCITIES: open cross-border platform
FLOSSPOLS: open source study
QUALEG: automatic handling citizen queries
ONTOGOV: semantics for life-cyle design of public services
SAFIR: multimodal, multilingual, voice interaction
EUSER: benchmarks in eGovt, eHealth
Implementing Policy:
Future R&D
• Innovation in technology and organization
• Call 3 (draft):strengthening the integration of
research; opening May 2004; closing Sept 2004
• Call 4 + 5: currently determining R&D priorities
 workshop 8 Dec 2003: rich set of ideas, see Web
• in-depth workshops May 2004
• Call 4 launch around IST Conference (15-17 Nov
2004, The Hague, NL)
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Summary of Actions
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12-13 Feb: eDemocracy seminar Brussels
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27 April: Good practice framework launch, Brussels
March: Good practice framework - public comments
22 March: Community support for eGovernment projects in
Acceding Countries, Brussels
4-5 May: R&D workshops (workprogram consultation), Brussels
26 May: eGovernment in LA, Chile
May-Sept: Call 3 IST programme
End 2004: Call 4 IST programme
Expected also:
• local & regional interoperability study
• legal issues in eGovernment action
• economics of eGovt / new indicators study
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Summary
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World-class public administrations, supported by
eGovernment, are key for the Lisbon strategy
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eGovernment policy framework, with strong political
support
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Roadmap towards widespread eGovernment in Europe,
realizing more benefits in Europe, strengthening innovation
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Policy - good practice/ implementation - innovation:
maximizing benefits, reality check, preparing for future
eGovernment: a key priority in the EU
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More…
eGovernment research website
http://europa.eu.int/egovernment
(or search for “egovernment research”)
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