Transcript 슬라이드 1 - APEC SME Innovation Center1

Lessons Learned
from the APEC
Informatization Project
at
2005 APEC Informatization Forum
for Small and Medium Enterprises
August 27, 2005
by
Joo-Yong Kim, Ph.D.
e-mail: [email protected]
KIMI
Korea Information Management Institute for SMEs
SME 02/2004 (Mar 2003 – Oct 2004)
Enabling e-MES environment – through survey
and e-community based capacity building
1
Informatization Survey
(July 2003 – November 2003)
2
Informatization Policy Forum
(July 15-16, 2004)
3
Training Workshop
(October 11-21, 2004)
Aim and Objectives
• Aim
– Provide SMEs with windows of opportunity for upgrading
skills of ICT through the development of e-community
models
• Objectives
– Share best policies and practices with policymakers and
practitioners in APEC
– Analyze influencing factors and impediments to
informatization promotion
– Enhance human capacity of designing, developing,
implementing and evaluating SME informatization
Outcomes
• Comprehensive survey report on SME Informatization:
– Details for 21 member economies in APEC
(1) Trends
(2) Definition of SMEs
(3) Strategy and progress
(4) Government Organizations
(5) Major policies and projects
(6) Efforts from the private sector (7) Overall assessment
– Comparison and analysis
• A proceeding book of a forum with 17 presentations
– Diverse discussions with 24 speakers from 11 economies
• A training manual with 11 different topics
– Active 23 participants from 11 economies in 11 classes, 2 group
discussions and 3 field trips for 11 days
– 5 lecturers from APEC economies and 8 from Korea
For detailed information, visit
www.apec-esme.or.kr
Policy comparison
Support
Policy
Spectrum of Programs
Information
Infrastructure
SMEfocused
(Group I)
High
Tier
Financing
On site
Consulting
e-biz
network
Chinese Taipei, USA
Japan, Korea
Canada, New Zealand
Generic ICT
(Group II)
Hong Kong
Hong Kong
Australia
Australia
Singapore
Low
Tier
No
Noticeable
(Group III)
China, Indonesia, Malaysia, Thailand, Chile, Mexico, Peru,
Philippines, Russia, Vietnam, Papua New Guinea, Brunei
Intermediary
• Public intermediaries specializing in SME
informatization
– More productive in enforcement of informatization policies
• Specialized intermediary has dedicated human skills and
information
• Government has administrative burden and a lack of expertise
• Private intermediaries representing SMEs
– Industry and/or trade associations
• e.g. chamber of commerce and federation of small businesses
• e.g. industrial complex for SMEs
– More effective in e-community approach
• e.g. portal site for common purchase and sale
• e.g. infrastructure establishment for common use by SMEs
Influential Factors
• National ICT infrastructure
– SMEs in high tier have access to broadband Internet
• at reasonable Internet access cost
• Business Environment
– SMEs in high tier are under more pressure to install application
systems from business partners in the value chain
• Supporting organizations
– Public intermediaries dedicated to execution of informatization
policies
• e.g. KIMI (Korea Information Management Institute for SMEs)
– Private intermediaries such as business or industry associations
• e.g. Franchise Promotion Association in Chinese Taipei; Tokyo
Fasteners Cooperative Association in Japan
Findings(1)
• Digital divide exists in APEC
– Huge gap in accessibility to telecommunication infrastructures
• High Internet access fees and low Internet access speed
• High prices of software and hardware
– SMEs in advanced economies are more pressured to adopt
informatization from business partners
– Reduction of digital gap is indispensable for the Bogor Goal of
“free and open trade and investment” by 2020
• Intermediary’s role gets bigger
– Public intermediaries specializing in SME informatization are
effective in promoting and disseminating ICT utilization
Findings(2)
• Sharing and reuse of project results in APEC
– Measurable metrics to assess policies and practices as “Best”
– Inventory management of informatization models
• Do not re-invent the wheel, but innovate the wheel
• CoP (Community of Practices) as a benchmarking site
• Barriers in the sequence of financing, human
resources and ICT capability
– Low tier economies are encouraged to undertake
government-led network building among stake holders
– Well-programmed human capacity building leads to enhanced
awareness
Lessons Learned(1)
• Successful survey in APEC
– Sufficient time is essential to obtain cooperation from member
economies
• In particular, it must be sufficient enough for the member economy
concerned to verify accuracy of its survey report
– Surveys at the level of individual SMEs art not attempted unless
the member economy has done it before
• Open forum to invite demand side of SMEs as well as
supply side of Government
– More attention should be paid to private sector for their real
voices about informatization
– Programs of human capacity building should also address
specific needs of SMEs
Lessons Learned(2)
• Improvement of training workshop
– Participants prefer practical experiences of advanced
economies rather than theories
• At the same time, they expect to introduce their economy’s
policies and status
– More time should be allotted to group discussions with
facilitators and participants
– Participants desired workshop period to be 10 days
Suggestions
Suggestions
• A concrete cooperative mechanism to be established
as a channel in APEC
– According to “SME Coordination Framework” defined in 2004,
more vivid activities are expected for better cooperation
between APEC fora and SMEWG
• For instance, there were talks between TELWG and SMEWG in
April, 2005
• Remedy for issues on a voluntary basis
– Korea proposed and established “APEC-IC: APEC innovation
center for SMEs” in 2005
• cf ADOC (APEC Digital Opportunity Center) by Chinese Taipei
– Korea also provides a website for APEC SMEWG in 2005
• cf www.apectelwg.org is also administered by Korea
APEC-IC: Main Functions
1st Stage
2nd Stage
3rd Stage
(2006∼07)
(2008∼09)
(2010 ∼)
APEC SME
innovation leaders
club
APEC innovation
institute conferring
diploma
Training workshop
Education &
and experience
Training
sharing
Innovation
Innovation Policy studies
management
Model
and assessment
Development model development practices for SMEs
Network
Building
APEC SME
innovation
conference
Cluster visiting and
experts dispatch
Award for
innovation by
APEC leader
Joint conference
with APEC fora
Web site and “APEC Innovation Brief for SMEs” during years