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Less Sizzle, More Steak:
Making your brand work for employees.
Paul Mlodzik, ABC, MC
Vice President
Marketing and Agency
The Co-operators
PM COMMUNICATIONS
© 2005
Agenda
Overview of Branding
Definition, Key Concepts, etc.
Case Study: Defining Brand Attributes
The Co-operators "Heritage" brand campaign
Making the Brand Real for Employees
Executing an "Internal Branding" Strategy
How to integrate internal and external focus
Tips & Traps
PM COMMUNICATIONS
© 2005
What Is A Brand?
A brand is made up of the tangible and intangible
associations consumers form about a company and its
products/services.
Brand has its own unique elements:
Visual (logos, ads, offices)
Emotional (feelings from advertising or direct
experiences)
Cultural (“how we do things around here”)
The brand is the experience that is delivered to
clients every day.
PM COMMUNICATIONS
© 2005
Less Sizzle, More Steak:
Making your brand work for employees.
Questions?
Paul Mlodzik, ABC, MC
[email protected]
PM COMMUNICATIONS
© 2005