Transcript Course Wrap-Up

Asper School of Business - MBA Program
6150 Management of Information Systems & Technology
April-June 2009
Instructor: Bob Travica
Class 10
Course Summary
Updated June 2008
6150 Management of Information
Systems and Technology
Types of Information systems
studied
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Communication (email, bulletin boards, instant messaging, video
conferencing, VoIP)
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Group Support (decision making, workflow, file sharing, etc.)
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Decision Making (TPS/Reporting Systems, DSS, ESS, ERP
with data Warehouse cubing)
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Data & information management (database systems, ERP)
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Knowledge management (Data Mining, Expert System, CaseBased System, CAD, document management systems)
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E-commerce (Websites, e-exchanges, EDI)
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Methods used
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Lecturing
Class discussion
Team work (class, presentation)
Class exercises
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Systems and Technology
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Information sources
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Textbook
Teaching cases (Ivey, Harvard)
Professional experience
Additional materials
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Systems and Technology
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Knowledge Goals Accomplishment
Definitions
Key concept in own words.
Yes
Taxonomies
Categories of IS
Yes
Theory
Understanding theories, models, frameworks, or cause-effect
relationships.
A bit
Practice
Descriptions
Memorizing stories (cases) illustrating pros/cons of IS solutions.
Yes
Experience
Examples and stories from practice.
Yes
Procedures
(How-to-do)
The driving analytical model used throughout the course.
(Readings, discussion, all assignments)
Yes
Analysis
Being able to dissect the case using the analytical model; analyzing the
relationship between IS and different organizational aspects (economy,
organization of work, culture, structure, politics).
Yes
Synthesizing
Being able to use all of the above to create a persuasive argument
related to IS. (Paper)
Yes
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Key Messages
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There are many IS that can help organizations accomplish
operational and strategic goals. The same IS type may serve
different purposes.
Relationship between IS and organization is complex, not
“plug-and-play.” Keep IT hype (“silver-bullet”) at bay. It’s
about management not magic!
IS/IT management is about understanding both organization
and IT/IS and then trying to identify optimal fit.
Think task/process, information needs, goals first, then IT/IS.
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Systems and Technology
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Think of the whole picture.
Business people: Engage technologists in dialogue – learn
about technology and educate a bout business…
Technologists: Engage business people in dialogue – learn
about business and educate about technology…
Note that both knowledge & ignorance is on both sides.
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Systems and Technology
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