Transcript Chapter 10 Advanced Technology & ERP

Chapter 10
Advanced Technology & ERP
Bolt-ons
Middleware
Security
Technology & ERP
Manetti [2001]
• Mobile commerce & other IT makes ERP
extensions possible, attractive
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Broader use of web-enabled systems
Greater AI-driven applications
Greater use of ERP in mid-sized manufacturing
Flexible modular systems
More bolt-ons (3rd party applications)
• Creates security issue
Conflict: ERP & Open Systems
• Original concept of ERP closed
– Easy to control access
• Openness creates security issues
– But there are too many good things to do with
open systems
– ERP vendors also provide such products
Example Bolt-Ons
Mabert et al. [2000]
Bolt-On
Example
Vendor
Demand planning
Demand Planner
BAAN
E-procurement
Ariba Network
Ariba, Inc.
Business to business
MANAGE:Mfg
Cincom
Integrated suites
Manugistics 6
Manugistics
Order tracking
Intelliprise
American Software
Factory plan/schedule
Capacity Planning
JDEdwards
On-line collaboration
Aspen OnLine
Aspen Technology
Warehouse mgmt
CSW Warehouse
Management System
Cambar
Data mining
Enterprise Miner
SAS Institute
Middleware
• ERP interfaces to external applications
difficult to program
• Middleware is an enabling engine to allow
such external applications eto ERP
– Data oriented products
– Messaging-oriented
- shared data sources
- direct data sharing
Web ERP
• J.D. Edwards OneWorld
• SAP mySAP.com
• Trends
– More web links
– More functionality
Middleware & Data Acquisition
• Bar-code data collection
• Radio frequency data collection
• Web portals
Portals of Major ERP Vendors
Stein & Davis [1999]; Stein [1999]
Vendor
Portal
Function
BAAN
iBAAN
Application integration
J.D. Edwards
ActivEra Portal
Interface to ERP, e-mail,
spreadsheets, Internet
Oracle
11i
Connect to business intelligence
PeopleSoft
PeopleSoft Business
Network
Tie applications to online
communities
SAP
mySAP-Employee
workplace
Travel reservation, online
procurement
SAP
mySAP.com
Center for SAP users
Lawson
Insight II Seaport
Files, data warehouse, e-mail,
Internet
Other Vendor Portals
Stein & Davis [1999]
Type
Vendor
Function
Business
intelligence
Cognos
Access data warehouses, data
mining
Information Advantage
SAS Institute
Documentation
management
Documentatum
Manage text
Other
Glyphica
Integrate ERP data with
applications
Plumtree Software
Viador
ERP Security Threats
Type of Security
Physical
Threat
Theft, damage, copying
Unauthorized access
Natural disasters or accident
Social
Network
Tricks to gain information
Telephone taps
Dial-up entry
Internet hacking
Viruses
Summary
• ERP security originally was not problematic
– Only few internal users could access
• Open systems driven by external applications
– Creates security issues
– Web access especially problematic
• Special ERP Security aspects
– Data quality
– Control over data access