Transcript Document

HA405: Leadership and Ethics in
Health Care
Week 6 Seminar
School of Health Science
Week 6 Seminar
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In this week’s seminar we will cover:
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Understanding the concept of respect in
stewardship.
We will discuss self-esteem vs. selfcenteredness.
Moral scope and integrity.
Personal code of ethics.
The value of “people skills” in leadership.
Looking Ahead to Unit 7
Conclusion
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Respect in Stewardship
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What exactly is Stewardship?
Stewardship has been defined as “beginning
with the willingness to be accountable for
some larger body than ourselves—an
organization, a community. Stewardship
springs from a set of beliefs about reforming
organizations that affirms our choice for
service over the pursuit of self-interest.”
Peter Block (1993)
Further, respect for oneself and others is the
center of all activities, especially in
management
Respect is the value that allows leaders to
restrain ego, admit mistakes, pay attention
and care and honor
School ofothers
Health Science
Self Esteem vs. Self Centeredness
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Self Esteem is an individual’s respect for their own
convictions, actions, imperfections, and abilities
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Without self esteem one cannot be mentally healthy
Does not function well under pressure
Has difficulty accepting and giving compliments
Tends to be egotistical, controlling, and in constant need
of affirmation
Self-centeredness is an individual’s overly favorable
sense of his own abilities, views, decisions, and
needs
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Self centered people are arrogant, insecure and a
nuisance in any social or professional setting
Stewards with low self-esteem but are highly self
centered do not respect or trust others
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Alienate others with a domineering attitude
Cause unnecessary work problems
Engender disloyalty, stress and fear
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Moral Scope and Integrity
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Integrity defined is “the quality that allows a
person to differentiate right from wrong “.
Integrity can also be viewed as a person’s
sensibility or moral compass
To lead an organization with integrity and in an
ethical manner, the reading suggests leaders
start by:
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Adopting and Organizational Code of Ethics
Adopting a Personal Code of Ethics
Telling the truth and not exaggerating
Do as you say you will do
Use Power Appropriately
March to the beat of your own drum
Be Trustworthy
Manage Expenses Judiciously
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Things to Consider
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When thinking about leaders and the type of
leader you would want to become, take time
to ask yourself:
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What would others say about my ethics and
integrity?
Does integrity really mean that much to me?
How do my actions stack up against the things I
say?
Do I use my power in an appropriate way?
Have I ever behaved in an unethical manner?
Be honest with yourself and if you think
adjustments need to be made, don’t be afraid
to do so. We are all works in progress.
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Personal Code of Ethics
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When you create a personal code of ethics for
yourself, this exercise serves two purposes:
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In adopting a personal code of ethics, the leader
should be able to consider how other people will
perceive their behaviors and actions.
You must remember what others will think of you
As you create your personal code, ask yourself:
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First, It resounds the values that are important to you
Second, It will help guide in your decision making and
prioritizing when difficult situations arise
What does integrity mean to me?
What do I value?
What do I stand for?
What am I willing to compromise or not compromise?
Once you create your code you must commit to it
This commitment will help you weigh the cost of not
being ethical
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People Skills in Leadership
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Leaders who have people skills are marked by a
profound respect for the character of others and
have a deep faith in their potential
The backbone of people skills is reciprocity because
without it no interaction or relationship develops
Key steps one can take to enhance interpersonal
connections include:
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Listening
Showing respect
Saving time for the staff
Managing perceptions
Recognizing Others
Managing emotions appropriately
Smiling and being courteous
Focusing on the needs of your team
Demonstrating compassion
Eliminate childish and unprofessional behavior
Be an optimist
Practice the “Golden Rule”
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Some Key Terms
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Collaboration: Collaborative people are those who
identify a possibility and recognize that their own
view, perspective, or talent is not enough to make it a
reality.
Self Esteem: An individual’s respect for his/her own
conviction, actions, imperfections and abilities.
Integrity: Accepting full responsibility,
communicating clearly and openly keeping promises,
avoiding hidden agendas, and having the courage to
lead yourself and your team with honor.
Code of Ethics: Defines appropriate, inappropriate
and gray areas of conduct within the organization.
Leadership: A reciprocal relationship between those
how choose to lead and those who decide to follow.
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Some Key Terms
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People Skills: A profound respect for others’ character
and faith in their potential, which is why they enjoy
being with people and interact well with them.
Despair: No choice, not option. Hope, on the other
hand, always provides options. That’s what leaders
have to communicate.
Optimism: Does not mean simple waiting for good
things to happen’ it means acting in way that creates
positive futures. Stewardship: Being with the
willingness to be accountable for some larger body
than ourselves—an organization, a community.
Respect: The value that commands leaders to restrain
ego, to admit mistakes, to pay attention, to care for
and honor others, to keep an open mind, to give credit
and ask for help.
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Looking Ahead
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In Unit 7 we will look at change,
commitment and emotional intelligence
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We will define the characteristics of a change
maker,
Evaluate and compare several healthcare
leaders’ definitions of commitment,
Learn how to maintain your commitment to
your organization,
Explain why emotional competence is central
to leadership,
Learn how to improve your emotional
intelligence, and
Improve personal and time management skills.
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Conclusion
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Understand how stewardship and respect
relate to each other and how important this is
for an effective leader
Know the difference between self esteem and
self centeredness and how these traits impact
a leader
Your personal code of ethics will shape the
leader you become. Think about what you
value
Developing your interpersonal skills as a
leader will enable your team to connect better
with the organization
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