Transcript clinical orientation

PRACTICUM ORIENTATION
MDCA 1264
Transition from student to
Professional
 What
are you greatest fears starting the practicum?
 Take a few minutes to write them down
Requirements
 Background
Check
 Updated physical examination
 Drug Screen (10 Panel)
 CPR
 Completion of all MDCA Courses
 PASS WITH “C”
 Concurrent MDCA 1254
Skills
 Practice
 Checkoffs
 Vital
Signs, Injections, Phlebotomy, ECG
 MDCA 1254 Review
Interviews
 Scheduled
only when all documents complete
 Skills Competently Demonstrated
 Resume acceptable
 [email protected] to review your resume
 Noncompliant student will be dropped from
MDCA 1264
What to bring
 Uniform Navy
Blue Scrubs (Must be clean and pressed)
 Labcoat

(clean & pressed) HCC Coleman Patch and Name
badge
 Notepad
and pen
 Stethoscope
What to bring?
 Watch-
no cell phone
 Clinical Packet- must be in one piece. It will not be
accepted one document at a time – all or none in
the folder provided.
 And…..
A great…….
Attitude
No inappropriate attitudes and behavior
ZERO- TOLERANCE IS THE RULE!
Disruptive behavior will result in removal from the
clinical site and/or possible termination from the
MDCA program.
Failure to comply with policies and procedures will
result in probation or withdrawal from the MDCA
program.
Attendance
 Crucial
 Must
report whether you are tardy or absent to first
the clinical site (supervisor, mentor, etc) and then
to your clinical instructor
 Be reasonable: pager and voice mail
 You will be dropped for excessive absences!
Journals
 Responsible
for daily journals- log of your ELE
 E-mail journals to your clinical instructor
 Due every Sunday by Midnight.
 Format in the syllabus
 Journals 10% of final course grade
Professionalism
 To
be a professional, you must feel like a
professional
 Always remember-it’s not the job you do that
makes you a professional; it’s how you do it that
counts!
 What we do has become who we are
CMA
Recognition
 Health
care professional earns
 Not automatically bestowed upon you when you
complete the MDCA Program
 Not dependent on a person’s socioeconomic status,
income, age, gender, race, job title or position
Reputation
 Developed
 Maintained
 HCCS,
MDCA Program, AAMA, CMA
 Instructors
Professionalism
 “State
of Mind”
 A way of “Being”
 “Knowing”
 “Doing” that sets you apart from others
 Gives you direction to how you look, behave, think
and act!
 Behave in a professional manner at all times
Protocol
Important to follow policies and procedures at the clinical
site
 Arrive on-time and work all scheduled hours
 Notify MDCA clinical instructor and supervisor in the
event you will not be at the site or late.
 Listen carefully to instructions
 Follow advise of staff
 If you need more practice let us know!

 Behave
in a professional manner at all times.
Clinicals
 Challenging
adventure
 Procedures with “real” patients not classmates
 LIFE
AND DEATH SITUTATIONS
 Responsibilities
 New
experiences
Keys to a Successful Experience
 Be
on time
 Be responsible
 Note office hours
 Avoid tardiness
 Students who learn the most are those who show
the most enthusiasm and excitement
Attendance
 Gives
message of dependability
 Be responsible, Be on time, Be reliable
 “May get you a hired!”
 Treat your practicum like a professional job! This
is the career you have chosen, treat it in that
manner
 Take your practicum seriously.
Feedback
 Respond
positively to any feedback
 Learn how things are done
 Ask questions
 Learn how you can fit into this particular setting
 Do not take critiques of your behavior personally
 Write down information you need to remember to
help you
STAY BUSY!
 Once
office confident of your abilities- do them
without being asked
 Become a team member
 Be yourself
 Positive attitude
 Understand what needs to be done
 Help others extend courtesy to patients and staff
DO NOT OVERSTEP YOUR ROLE
 Understand
what is expected of you
 You are a STUDENT medical assistant
 You are learning, you do not know everything!
 Ask for help especially if you are uncertain about a
particular procedure
 Can the staff depend on you-are you motivated?
Do not get involved!
 Students
are “guests” of the site
 Do not gossip
 Avoid talking about personal issues
 Do not become involved with conversations about
employees or patients
 Speak to your supervisor or instructor if you have
an issue- do not take it upon yourself to work it out
Do not handle money!
 Do
not make deposits or post charges without
supervision
 Do not collect money, checks, credit card
payments without supervision
 Why- “ the student did it!”
Computers
 Do
not use the computers at the clinical site for
personal use-even if they say it is ok
 Show your professionalism
 Check your e-mail or send e-mails in the morning
before your clinicals or when you get home from
clinicals
Orientation to the facility
 Tour
the office-become familiar with the medical
office
 Meet the Personnel-record names
 Write down phone numbers and extensions who
you are to report to when tardy or absent
Identify Responsibilities
 Find
out if you are to answer the phone; what is the
greeting
 Who will be checking off your skills
 Identify your daily duties
 Identify your weekly duties
 Who will you be working with this day, this week
 Which doctor will you be assigned to assist
Spelling
Documentation
Look up any medication before preparing or giving
it; use your medical dictionary
Review abbreviations and charting
Verify spelling of medications-prepare a medication
chart for yourself of most common medications
used at the sit
Use your notepad to take notes
Skills
 You
may be asked to perform skills on office staff
as a review before working with patients
 Observe first before you attempt the task yourself
 Do not attempt to do a skill that you were not
trained to do. Something new- observe, then have
someone watch you do it and do it correctly.
 Do not go beyond the scope of practice of a
medical assistant!
Organize
 Prioritize
and organize your work day
 Review it at the end of the day
 Recording tasks or procedures performed
 Journal
 Identify what you need to review and skills to
practice
Required Reading
 Professionalism
in Health Care
 Pocket Guide for Medical Assisting
 Treat the practicum like you would study for a test.
 Take good notes during the practicum and review
when you go home.
Portfolio
 Summarize
your clinical orientation
 Give hierarchy within the clinic
 List job descriptions
 Explain your role
 Include patient education
 Give a critique
 Describe patient flow
Portfolio
 Give
a critique
 Describe patient flow
 Write Practicum Summary Essay of ELE
 Journal hard copies
 Updated resume
Professionalism
 Reading
assignment from textbook
 Attendance at a chapter meeting
 http://www.mytsma.org/
 http://www.aama-ntl.org/
 Attendance at a professional workshop, seminar,
etc.
 Part of final exam grade
Certification Exam
 CAAHEP
accredited program
 Teach the highest standard
 CMA (AAMA) credential
 To achieve certificate or AAS
 Apply for the exam prior to graduation
Certification Exam
 http://www.aama-
ntl.org/becomeCMA/apply_CMA.aspx
 E-mail:
 Apply
[email protected]
for exam requirement for graduation take
during the MDCA 1264/ MDCA 1254
BE CERTIFIED!
 Don’t
forget to study for your CMA exam.
 Be professionals.
 Call me if you have any questions.
THINGS TO REMEMBER
 PROFESSIONAL
 KEEP
AT ALL TIMES
BUSY
 NO CELL PHONES
 APPLY FOR CERTIFICATION EXAM
 UPDATE RESUMES
 SKILLS CHECK
 REGISTER FOR CLASS