Transcript Job Applications. Communications

1. Job applications
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resume
curriculum vitae
personal data sheet
offer relevant information about you to an
employer
enable you to gain an interview for a job
used as a basis for interview questions
what NOT to do
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NOT HANDWRITTEN – CVs MUST be
typed
NO typographical errors
NO spelling mistakes
avoid errors in
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terms
(Faculty of Computing and Information Technology NOT
Faculty of Computing)
grammar
Capitalisation
no abbreviations
avoid historical presentation (order)
avoid squashing to fit a page limit
what goes in a resume
Personal details:
name, address, phone number, date of
birth, nationality
Academic details:
tertiary level subjects studied
secondary level subjects studied
Work history
full time, part-time, work experience
and vacation jobs
Hobbies, Interests
Referees
Academic history
aim at your target market – arrange
the data sensibly
 what about failed subjects?
 stress the highlights
 enclose a transcript of your results
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Work history
sequence:
- historic (last job first)
- full-time, part-time, work
experience, vacation
include:
name of company, suburb, position,
length of time worked, description of
the job (not just the title)
Referees
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academic referees
- can comment on your academic potential
- possibly comment on your professional
competence
work related referees
- people you have actually worked for (may be
unpaid)
- may relate to your profession
- give general employment comments
character referees
- not always necessary
- don’t have to be ‘important’ people
- do need to have known you for a long time
Hobbies, Interests, Sports
these can indicate that you are:
 a “well rounded” person
 sociable
 familiar with teamwork
 an individual
 fit and healthy
 successful
INCLUDE THEM!
Write for a purpose
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tailor your application (and your CV) to
the job
- different formats and emphasis
address all the skill requirements
specified (or hinted) within the
advertisement
show that you have all of the
requirements to make you a successful
candidate for the position
“translate” your skills and experience
into job relevance
state how you gained your skills,
Communication
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Forms of Communication
Verbal
speech, writing
Non verbal
attitude, body language
Graphic
pictures, symbols, graphs
Types of Communication
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intra personal
inter personal - one to one and group
mass communication
The Communication Process
Channel
SENDER
Selfconcept
Family
Culture
TV,
telephone,speak,
write
MESSAGE
Attitudes
values
Selfconcept
Family
INTERFERENCE
Culture
Skills
Skills
Feelings
RECEIVER
FEEDBACK
Context
Environment,
Status,time
Feelings
Attitudes
values
The Process
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sender (encodes)
message
receiver (decodes)
feedback
vehicle/medium, “channel”
Context
Interference
Communication barriers
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inappropriate choice of words
inappropriate channel
inappropriate message
receiver inattention
lack of courtesy by sender or receiver
non verbal communication that doesn’t
support the words
poor layout and presentation
poor timing
inadequate feedback
Communication skills for IS
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interpersonal relations
attitude
body language
politics
write clearly and accurately
speak well
small groups
large groups
be aware of your objectives and role at all
times
Listening
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75% of oral communication is ignored,
misunderstood or quickly forgotten
hearing vs. listening
common barrier for speaker and listener:
ineffective verbal response
empathy – speaker for listener
- listener for speaker
Barriers to listening
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Barriers in the sender or the message
unclear speech, poor delivery,
incompetence, bad word choice,
disorganized, wrong time
Barriers in the channel or the setting
wrong place, distraction, discomfort,
awkwardness for listener
Barriers in the listener
boredom, disinterest, dislike, intrusion,
judgement, disagree, assumption,
attention span
Purpose of Listening
We listen for a variety of reasons:
 Analysis
 Comprehension
 Support
 Relaxation/enjoyment
Types of Listening
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Active and passive
Empathic and objective
Non-judgemental and judgemental
Surface and deep
Improving Listening Skills
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Be prepared to listen
Watch for signals
Concentrate
Resist distractions
Listen with an open mind
Avoid premature judgements
Listen for the whole meaning
Listen with empathy
Listen actively, participate in the communication
process
- acknowledge
- encourage
Effective feedback